Manager Of Social Media

Epsilon Chicago , IL 60602

Posted 3 months ago

Qualifications & Responsibilities

Part of Publicis Communications, Epsilon Agency is a full-service agency, and a growth engine for our clients. Our work is born from data, fueled by creativity, and focused on results. When you see what others don't, you can do what others can't. Is this you? At Epsilon Agency, instead of blasting out marketing and hoping that it works, we choose to be a data-driven agency that can deliverwith pinpoint accuracyexactly what your brand needs: growth.

The Work You Will Do

When we say "consumer interaction" at Epsilon Agency, we mean any channel that a consumer has an opportunity to come in contact with! It all starts with people data, to first understand our client's prospects and customers.

He/She will be part of the Consumer Interaction Activation Team and will be working in partnership with the Consumer Interaction Strategy Team to create the interaction activation plans specific to Paid Social. As the Paid Social Subject Matter Expert (SME), you will lead the development of Paid Social Strategy, negotiations, execution, optimization, and on-going campaign management. Overall, leveraging data-driven consumer insights for personalized and relevant marketing communication that is seamless integrated with other Paid and Owned channels that ensure a positive consumer experience across their journey.

This role will work across multiple clients and manage individuals both in the US and in Bangalore.


  • Strategic go-to for Paid Social, but also responsible for collaborating with those responsible for Owned Social to provide integrated solutions

  • Specific to Paid Social, translate client marketing challenges into tangible opportunities to impact bottom line and realize incremental revenues for Epsilon

  • Provides best practices and ensures the execution teams adheres to them

  • Regularly provides POVs and updates on trends in the industry

  • Oversees Paid Social execution and reporting

  • Manages relationships with 3rd party partners

  • Participates in weekly client status meetings

  • Identify opportunities for Epsilon to realize incremental revenues with current and prospective clients


  • Experience in both FMCG and Retail Categories

  • Experience in lead generation campaigns

  • Superior grasp of digital market trends and key consulting frameworks and concepts

  • Strong understanding on the role Social Plays in broader media mixes

  • Able to effectively demonstrate the value of performance metrics and measurement schemes, and optimize tactics to maximize returns

  • Experience with designing and executing test-and-learn frameworks


  • Innovative problem solver, able to challenge conventional approaches

  • Superior relationship skills, service oriented

  • Ability to work both independently and on cross-functional, diverse teams

  • Willing to roll-up their sleeves to make things happen.

  • Excellent communication, interpersonal and presentation skills

  • Self-starter, ability to work independently and with minimal direction, comfortable with ambiguity of client challenges

  • Ability to tell a simple, smart story using data both verbally and in written presentations

  • Expert-level software knowledge including native social platforms (i.e. Facebook, Snap, Pinterest)

  • Expert-level software knowledge including manage service platforms (i.e. Adobe, Kenshoo)


  • Minimum of 6 years of professional experience

  • Prior agency, client-side, or social platform experience preferred

  • Bachelor's degree preferred

  • Certifications across key social platforms

Conditions of Employment

All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.

Great People, Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

About Epsilon

Epsilon is an all-encompassing global marketing innovator. We provide unrivaled data intelligence and customer insights, world-class technology including loyalty, email and CRM platforms and data-driven creative, activation and execution. Epsilon's digital media arm, Conversant, is a leader in personalized digital advertising and insights through its proprietary technology and trove of consumer marketing data, delivering digital marketing with unprecedented scale, accuracy and reach through personalized media programs. Together, we bring personalized marketing to consumers across offline and online channels, at moments of interest that help drive business growth for brands. Epsilon employs over 8,000 associates in 70 offices worldwide. For more information, visit and follow us on Twitter @EpsilonMktg.

Epsilon provides equal employment opportunities without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity, veteran status or any other characteristic protected by law.

Epsilon is an Equal Opportunity Employer. Epsilon participates in E-Verify.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for Epsilon.

Epsilon will consider for employment qualified applicants with criminal and credit histories in a manner consistent with the requirements of all applicable laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

For San Francisco Bay Area:

Epsilon will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance.


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