Icahn Automotive Group LLC ("IAG") was formed to invest in, and operate, businesses involved in aftermarket parts distribution and service. The IAG family of brands consists of:
Pep Boys, an automotive aftermarket retail and service chain with more than 900 locations in the US & Puerto Rico offering service, tires, auto parts, fleet services, and commercial parts services;
Auto Plus, a major distributor of automotive aftermarket parts, supporting independently-owned stores and service centers with an extensive inventory of premium parts and tires;
Precision Tune Auto Care, a network of owned and franchised automotive service centers;
American Driveline Systems, the franchisor of AAMCO and Cottman Transmission and Total Auto Care service centers; and
Just Brakes, an automotive service chain offering total car care.
We have a reputation for employing experienced professionals who have worked together successfully. We strongly believe that every person who works here, regardless of his/her job, is a professional at what s/he does and contributes greatly to the overall success of the Company. We have worked hard to recruit only the best, and we highly value every Team Member on our team.
The Employee Relations and Compliance Manager will work collaboratively with the Law Department, Human Resources, and Employee Relations and Compliance Team. S/he will be responsible for implementation, maintenance and continuous improvement of employee relations and compliance activities and programs. This role is highly focused on working with internal and external stakeholders to continuously evaluate programs and process flows to drive operational efficiencies so that compliance objectives are met. This compliance role will have a particular focus on program excellence, data integrity, process improvement, risk mitigation and regulatory compliance. This position will reside at our Corporate offices in Kennesaw, GA.
Duties & Responsibilities:
Collaborate with internal and external partners to implement a Company-wide strategy and approach to align compliance requirements with employment practices and business objectives.
Lead the evaluation and implementation of standard operating procedures and systems needed to comply with regulatory requirements
Monitor known risks, internal control effectiveness, and the remediation of process deficiencies
Develop, implement and maintain systems for HR compliance documentation and SOP documentation and postings
Collaborate with Information Security team to perform annual compliance risk assessment and develop joint annual work plan
Lead HR effort to complete annual compliance work plan initiatives and partner with Compliance team to establish performance metrics and reports to enterprise leadership and compliance committees
Provide guidance on interpretation and application of existing and new regulatory and employment law requirements
Provide guidance to stakeholders when specific compliance issues arise
Perform research in emerging HR compliance subjects and issues as requested
Ensure ongoing education and training of internal business partners on risk and compliance related topics in response to ongoing or new legal and compliance requirements and in remediation of compliance issues
Partner with the functional leaders to roll out Company-wide compliance initiatives
Provide recommendations for continual improvement
Audit current employee handbooks and HR policies and continuously update
Perform random compliance audits on HR processes
Manage audit, performance metrics, and reporting processes, including coordination between functions and groups internally and externally
Oversee follow up and remediation on findings/recommendations from audits
Manage direct report(s)
Education and Experience -- Knowledge and Certification:
4+ years professional HR experience
3+ years progressive HR operations and compliance and policy experience
Bachelor's Degree in HR, business, or related field
Strong problem-solving skills, organizational and project management skills
Strong ability to communicate both verbally and in writing independently
Strong analytical and statistical skills
Project Management and Change Management skills
Customer service oriented, recognizing the importance of client services
Able to exercise excellent professional judgment
Ability to multitask and manage large, complex projects
Able to work in a fast-paced environment, prioritizing work accordingly
Able to adapt to changes in the organizational environment
Demonstrated follow-through and attention to details
Strong business acumen
Ability to travel up to 10% of the time
6+ years directly related HR Operations/Employee Relations/Employment Law/Compliance Experience
Direct management experience
Advanced Degree in HRD, business, law, or related field
PHR or SHRM-CP certification
Experience utilizing HRIS systems
Functional / Technical Skills:
Compliance Expertise (OFCCP / EEO / AAP / Federal & State Employment Laws)
HR Technology -- HRIS, Compliance Planning/Tracking Systems, Employee Record Management, Social Media Platforms
Facilitating Organizational Change -- Change Management Theories, Appreciative Inquiry, Change Strategies; Knowledge of Organizational Systems, Structures, and Culture
Coaching -- Questioning Techniques, Coaching Process, mentoring, contracting of roles and expectations
Career Planning and Talent Management -- Understands competencies; builds competency models, Defining Job/Role Requirements, Development Methods & Processes, Career Development Approaches, Succession Planning.
Composure: Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence.
Customer Focus: Always emphasizes Customer Focus. Is dedicated to meeting the expectations and requirement of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Interpersonal Savvy: Relates well to all kinds of people, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact.
Learning: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; enjoys the challenge of unfamiliar tasks; quickly grasps the essence & the underlying structure of anything
Organizational Agility: Knowledgeable about how organizations work; knows how to get things done both through formal and the informal network.
Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
Organizing: Develops Organizational Capability. Can marshal resources (people, funding, material, and support) to accomplish task; can orchestrate multiple activities at once; uses resources effectively and efficiently; arranges information and files in a useful manner.
Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Understanding: Understands why groups do what they do; picks up the sense of the group in terms of positions, intentions, and needs; what they value and how to motivate them; can predict what groups will do across different situations.
The below physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Repetitive movement of hands and fingers, typing or writing
Occasional standing and walking
Reaching with hands and arms
Ability to Listen and comprehend
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Auto Plus Pep Boys