Louisiana State University Baton Rouge , LA 70804
Posted 1 week ago
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Job Posting Title:
Manager of Admissions Operations
Position Type:
Professional / Unclassified
Department:
LSUAM VetMed
ASA
Admissions (Gretchen Henry Delcambre (00075358))
Work Location:
1213 Veterinary Medicine
Pay Grade:
Professional
Job Description:
This position will utilize independent decision making to develop the processes related to admissions and recruitment operations and functionalities for LSU Vet Med including applicant and prospective student communications and data management. The position will collaborate with multiple units to determine efficiencies and solutions around integrations and practices to recommend to best practices for admissions and recruitment operations. Development of content expertise is expected to be able to advise best practices in veterinary admissions operations to internal/external admissions committee members, Vet Med leadership, student success team members, and other campus units or external stakeholder on demand.
Job Responsibilities:
35%
Admissions Process
Design, implement, and evaluate an innovative admissions operations processes that will accommodate the requirements of the program and integration of short/long term process changes. Primary contact for soliciting and tracking all candidate materials.
Manages evolving statuses of 2,000+ applicants during the application cycle. Provides review of transcripts for prerequisite completion to applicants and prospective applicants. Assists in the administration of the application evaluation process.
Generates reports admissions reports for accreditation, research, and other efforts requiring admissions data. Identifies and develops system needs, functionality, limitations of data integrations (e.g. Workday, Status Check System).
25% - Customer Service
15% - Recruitment
10%
Admissions Support
Plan, implement and execute special admissions related activities and events including showcase, interviews, advisor day, and the 2026 APVMA Symposium. Organize and properly record admissions committee meetings.
Lead testing, feedback, and migration into the new Workday system that will be implemented campus-wide over the next few years. Will have authority to act on behalf of fiscal management. Provide input into budget process regarding operations including tracking expenditures as related to admissions materials, operations, and travel. Provide expertise advisement to the Assistant Dean of Veterinary Admissions.
10%
Ambassador Program
Oversee the student ambassador program to leverage assistance with tours, presentations, and events. Advises student ambassadors on customer service standards, admissions operations, admissions policy and philosophy, and the importance the applicant pipeline as critical to the success of the DVM program. Oversight includes communications, scheduling, conflict management and resolution, training, and evaluation of service requirements.
5%
Student Success
Student Services Related Activities: Support the Office of Admissions and Student Success with program duties as assigned in collaboration with other student success team members (e.g., graduation, coating, etc.).
Minimum Qualifications:
Bachelor's degree and 3 years of related experience.
Preferred Qualifications:
Master's degree in a field related to communications, education, student services, admissions, public administration and 1 year of experience in higher education.
Specific Experience
Special and Physical Qualifications:
Vehicle Operation
Minor Contact
FERPA
Required to be capable of lifting up to 50 pounds, standing, sitting, walking, bending, reaching above the shoulder, reaching below the shoulder, vision near sight, vision far sight, twisting, pushing/pulling, and squatting.
Additional Job Description:
Special Instructions:
Please provide your cover letter, resume, and three professional references including name, title, phone number and e-mail address. A copy of your transcript(s) may be attached to your application (if available). However, original transcripts are required prior to hire. Please attach ALL required documents under the "Resume/CV" section of your application.
LSU is committed to creating an inclusive space where our employees feel valued for their skills and uniqueness. If a candidate does not meet the minimum qualifications as listed, but have significant experience within the major job responsibilities, we welcome their application.
Posting Date:
June 6, 2024
Closing Date (Open Until Filled if No Date Specified):
Additional Position Information:
Background Check
Benefits
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, next
Source Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
Essential Position (Y/N):
LSU is an Equal Opportunity Employer and SAME Agency:
LSU is designated as a State As a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management (hr@lsu.edu).
HCM Contact Information:
For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.
Louisiana State University