Manager Nursing Unit - Staffing Office

Summary

Founded in 1874, Mercy Medical Center is a 238 bed academic Catholic health care facility, sponsored by the Sisters of Mercy, and located just 6 blocks from Baltimore's famed Inner Harbor. Mercy is affiliated with the University of Maryland School of Medicine and has been named a top hospital in the state of Maryland by U.S. News and World Report.

The Nurse Manager demonstrates clinical, operational and financial expertise in the day to day leadership of the department. Responsibilities include daily staff assignments based on patient volumes, acuity and staff competency.

The Manager will serve on selected teams, and remain abreast of current, and future regulatory requirements and standards related to patient care and quality monitoring.

Requirements

• License Requirements:

• RN license in Maryland if applicable

• Certification Requirements:

• medical/surgical certification preferred

• Current CPR

• Age Specific Care Provided For:

• Adolescents

• Adults

• Geriatrics

• Maternal Child Health

• Knowledge, Skills and Abilities:

• Computer proficiency and technical aptitude with the ability to utilize one or more of the following:

• Microsoft Word, Power Point, and Excel

• Microsoft Outlook

• Meditech (if applicable to position)

• Epic (if applicable to position)

• NetLearning

• Electronic Performance Appraisal System

• Must be able to read, write, and speak the English language in an understandable manner.

• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.

• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.

• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.

• Must be able to follow written and oral instructions.

• Other Requirements:

• Evaluates and completes employee performance assessments and evaluates within prescribed timeframe.

• Collaborates and assists Human Resources in the recruitment, interviewing and hiring of qualified staff

• Provides timely staff coaching and counseling in collaboration with Human Resources

• Ensures that supplies and equipment needed for successful unit operation is available and working

• Participates in the development, execution and monitoring of capital and operational budget

• Responsible for oversight and sign off of biweekly payroll

• Adheres to all state, federal, JCAHO and other accrediting organizations standards and recommendation

• Directs all safety measures to prevent accidents, harm or injury to patients, visitors, staff and equipment

• Participates in the development, implementation and monitoring of performance and quality improvement initiatives to improve nursing practice and patient care

• Communicates and role models the mission, ethics and goals of the Hospital and Patient Care Services

• Ensures compliance with policies and procedures regarding operations, fire, safety and infection control

• Effectively and consistently communicates administrative and operational directives to staff and encourages interactive department meetings discussions

• Conducts a minimum of ten (10) staff meetings annually communicating to staff the agendas and recording minutes, and disseminating information to those who are unable to attend

• Maintains a good rapport and cooperative working relationship with physicians, peers and staff

• Submits monthly reports of key unit indicators, departmental issues and action plans to director within the prescribed timeframe

• Consults with director to resolve barriers to efficient and effective operation of the department

• Takes action to investigate and resolve complaints from staff, physicians, patients and other members of health care team

• Serves as a role model for excellent customer service.

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Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.