Manager

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.

Responsibilities

• Build effective relationships with associates, peers, and supervisors to develop a high-performing team.
• Analyze reporting and business trends to make strategic decisions to drive results.
• Consistently assess and provide ongoing performance feedback to all levels of team members.
• Oversee daily operations, ensuring efficiency and adherence to company policies and procedures.
• Create and implement employee development plans to encourage growth and performance improvement.
• Manage inventory levels to optimize product availability and minimize waste.
• Lead by example in delivering exceptional customer service and resolving customer concerns effectively.
• Develop and execute action plans to meet and exceed operational goals.
• Monitor compliance with food safety standards and regulations, ensuring proper handling, storage, and preparation of all products.
• Uphold brand standards by maintaining a clean, organized, and visually appealing store environment.
• Train and coach team members to consistently deliver high-quality products and services in line with the company's values and expectations.
• Ensure all team members understand and comply with health, safety, and sanitation guidelines.

Qualifications

• Minimum high school education or equivalent.
• 2+ years of retail or equivalent management experience.
• Strong verbal and written communication skills.
• Proven ability to motivate, inspire, and lead a team in a fast-paced environment.
• Exceptional problem-solving skills with a focus on achieving measurable results.
• Proficiency in analyzing data and using insights to inform decision-making.
• Familiarity with food safety regulations and best practices.
• Serve Safe certification is preferred.