Manager, Nioxin & System Professional Education

Coty Los Angeles , CA 90009

Posted 2 months ago

ROLE: Manager, Nioxin & System Professional Education

Reports to: Sr. Director, Brand Education

Department: Wella Education

FLSA Status: Exempt (Salaried)

Business Purpose:

The mission of COTY Professional Beauty North America is to reach and delight ALL hair & nail professionals and their clients with professional products and services wherever they seek beauty. Today, COTY Professional Beauty NA is a $500M business with a goal to grow to double in 5 years. We will do this leveraging our award winning portfolio of brands to delight just one more salon, stylist and client every day.

Job Summary:

As part of the North American team, the role is responsible to lead the brands' Education strategy and curriculum content development. The role is to develop a strong GTM education model to compliment and strengthen all distribution channels (incl. Hair Salons, Independent stylists, Professional Stores and E-Commerce). The role is to partner with the NA & Global commercial and Education teams to deliver and execute a fit-for-use education strategy for the North American market place. The role will be responsible for Nioxin & System Professional internal and external training (Full time Lead Trainers and Brands' Artists). This role is located in the Coty Professional Beauty headquarter in Los Angeles.

Essential Functions:

  • Collaborates with the NA Marketing brand Team, trade Marketing, and field Education teams to develop the education strategy and set priorities to enable best-in-class education classes, seminars and trainings tied to the marketing initiative and base business goals at all Education Touch Points (salons, stores, digital, studios, shows & Events, and schools).

  • Collaborates with the Global brand Education team to develop and recommend the ideas needed to make the brands a clear POD in the NA market.

  • Collaborates with field Education Managers to capture the needs for each trade channel and has a clear understanding of what classes and formats need to be developed and delivered at internal and IC trainings.

  • Stay up to date on competitive brands product launches and education initiatives.

  • Adapts and customizes all education curriculum (digital and analog) to various customer channels needs and requirements.

  • Organizes, writes and develops multimedia visual aids, and other educational and training materials.

  • Responsible for the ongoing capability and assessment for all Design Team and Top Artists.

  • Creates training materials, multimedia visual aids, and other materials needed for Capability development.

  • Presents and deploy brand initiative at Education Trainings and Sales Trainings/ meetings.

  • Contributes meaningful background to marketing meetings and focus groups used to qualify classes and education design as required

  • Participates and leads artists/ educators at key events and shows

Job Qualification 1: Leadership and collaboration

Builds effective networks both internally and externally for learning, sharing and benchmarking. Builds and maintains relationships with the education teams, customers and sales teams

Energizes people and resources to realize the vision; creates an environment where others are motivated to do their very best; role models desired behavior. Enables self and others to achieve the vision by leveraging strengths and removing barriers to success. Leverages cross-organization collaboration to achieve best solutions. Develops executable plans to deliver the strategy; ensures individual work plans are aligned to the plan and establishes clear expectations; holds self and others accountable for results. Key elements: Motivating others, strong cross-functional coordination & leadership, autonomy, collaboration, initiative, flexibility & adaptability, communication, development of employees, communication, sensitivity, objectivity, integrity, dependability, impact, tenacity.

Job Qualification 2: Executional Excellence.

This role juggles many priorities across all the professional brands. This person must be able to set priorities across multiple product & commercial initiatives, plan & ensure they remain on top of details and help manage agencies' time to ensure delivery on tight deadlines and within budget. They will need to do all this and still be flexible to accommodate changing customer needs, business priorities & compressed initiative CPS gates. Key elements: Work-flow structuring, monitoring, ability to quickly develop category & product expertise, multi-tasking, analytical, quantitative, organizational, detail-oriented, time management.

Job Qualification 4: Innovates for Growth.

Creates an environment of constant improvement. Constant improvement on trainings and continued development by partnering with Curriculum & Development, Capabilities & Training and Strategy & Planning. Constant improvement on trainings and continued development by partnering with Curriculum & Development, Capabilities & Training and Strategy & Planning. This individual will need to seek out new ideas and reapply assets from broader Professional Beauty to drive efficient brand support & joint value for top customers. This person will also need to challenge the status quo, seek out new opportunities and support vehicles & potential innovation to drive step-change growth. Key elements: Big Thinker, creativity, originality, intuition, open-minded.

Job Qualification 5: Strategic Thinking, Analytical Skills, Uses Judgment & In Touch.

Combines data, judgment and intuition based on experience and expert knowledge to make informed and timely business decisions. Sorts through data, identifies issues, risks and trends and determines optimal solutions. Makes choices that allow us to win in the marketplace versus competition. Creates an environment of constant improvement. In touch with customers and employees in relation to the business. Current with trends, current thinking and issues within the beauty industry. Attends regional and company meetings for further personal and career development. Regular field visits Key elements: Business savvy, planning, facilitation , problem analysis/solving, decision making, solution oriented.

Job Qualification 6: Passion for Beauty and grows capability.

Current with trends, current thinking and issues within the beauty industry. Attends regional and company meetings for further personal and career development. Regular field visits

Develops knowledge and capability in others; shares knowledge, skills and experience to raise the competence level of the group; coaches, mentors and brings the best out in others. Anticipates and addresses capability gaps to prepare for future business challenges; takes responsibility for developing systems and people to meet current and future business needs; reinforces existing capability to sustain current business results

Skills You Can Expect to Learn/Build in this Role:

  • A wide range of core skills including: Customer/Channel commercial strategy, base business management, agency management, and global marketing / NA multi-functional teams collaboration

  • Strong growth in the above mentioned qualification areas

  • A deeper understanding of Sales Teams, customer interactions and go-to-market execution

  • Organizational and business mastery, simplification and mentorship

  • Acting as an owner of your brands and business

Required Qualifications:

  • Licensed hair professional

  • Proven track record in building organization capability and design

  • Strategic thinking

  • Program development (concepts, go to market, new capabilities (i.e. digital, etc) programs for product initiatives

  • Training - presentation skills/public speaking

  • Managed budgets and P+L

  • Experience in working with Sales

  • Strong Collaboration skills

  • Strong project management skills

  • Training and development of others

  • Leading and training of development of others
  • Good understanding of competitive landscape of other companies in regards to field education and understanding how to develop program to meet market needs with a clear point of difference

  • Candidates must be a U.S. citizen or national, refugee, asylee or lawful permanent resident.

  • College Degree or Acceptable work related experience

  • Valid drivers license, vehicle proof of insurance, and ability to drive and travel long distances for extended periods.

  • Knowledge/Experience of the Nail Professional Salon industry

  • Computer proficiency with SAP, Ms Word, Excel, and PowerPoint

Work Environment:

  • Work will be conducted in a standard office and manufacturing environment with associated distractions such as noise from telephones, keyboards, talking, paging systems, machinery and equipment. Temperatures are regulated by facilities management and are not within the direct control of the individual.

  • Exposure to standard chemicals used in an office environment is expected and includes but is not limited to toner, glue and liquid paper, etc. Additionally, the incumbent may be exposed to chemicals used in the manufacturing process of nail lacquers, lotions, etc.

Equal Employment Opportunities

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.


  • Please click on this link to review the Notification of Equal Opportunity Rights poster


  • Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empeo
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Manager, Nioxin & System Professional Education