Manager, New Business Operations

Lyft San Francisco , CA 94118

Posted 7 months ago

At Lyft, community is what we are and it's what we do. It's what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring.

The growth we've seen so far has been explosive, but it's just one small step towards our larger mission: improve people's lives with the world's best transportation. We're passionate about extending access to transportation. The Business Operations team is responsible for testing and scaling new growth opportunities for Lyft.

The Business Operations Manager will be responsible for both strategy and execution, and play a critical role in bringing new ideas to life. The Manager will be tasked with rapidly piloting new opportunities, and expanding successful initiatives company wide. If you want to be a part of Lyft's incredible growth story, and believe deeply that Lyft's growth will change the world, we want to talk to you.


  • Evaluate new opportunities, and build business cases to support recommendations and prioritize these opportunities

  • Quickly set up and scale new businesses

  • Creatively execute with limited dedicated resources

  • Work independently and set the direction for projects

  • Effectively leverage cross functional teams across the organization, including front line employees in the field

  • Make sound business decisions, with limited or incomplete data

  • Anticipate issues, respond to changes with agility and based on experience

  • Succinctly communicate with all stakeholders, including executives

  • Strong leader - who takes development seriously and invests in others' success

Experience & Skills:

  • 6+ years of experience in a combination of business operations, launching new product / business, business turnarounds

  • History of rapidly launching and scaling new products / businesses

  • Proven ability to track, prioritize, and drive multiple concurrent projects to success

  • Is a simplifier of issues, problems, finds solutions

  • Financial acumen -- you lead with data and facts

  • Proven track record of driving business impact

  • Proven record of leading and managing cross-functional teams with no formal reporting lines

Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.

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Manager, New Business Operations