Manager Neonatal Icu, Nurse

HCA Austin , TX 78719

Posted 2 months ago

St. David's North Austin Medical Center, which is part of St. David's HealthCare, is a 425-bed multi-specialty, acute care facility dedicated to the highest level of women's health services, including maternity and newborn care with Level I, II and III nurseries at the adjacent St. David's Women's Center of Texas. The facility also features a 24-hour emergency department, the Texas Institute for Robotic Surgery, the Bariatric Center, Heart and Vascular Center, neurology and neurosurgery, a kidney transplant program, inpatient and outpatient surgery and acute inpatient and outpatient rehabilitation, among many others. St. David's North Austin Medical Center is also home to St. David's Children's Hospital. St. David's Surgical Hospital, which opened in October 2016, is a campus of St. David's North Austin Medical Center.

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. We would love to talk to you about this fantastic opportunity.

Position Summary:

The Manager ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the unit/department. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives.

Major Responsibilities


  • Helps create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes. Ensures adherence to standards of care.

  • Supports efforts to reduce variation in clinical practice and improve efficiency, effectiveness, and cost. Ensures a culture of accountability and transparency in the provision of care.

  • Supports the achievement of internal/external benchmarks, accreditations, and designations.

  • Ensures compliance with all policies, procedures, and regulatory standards.

  • Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.

  • Manages admissions and discharge processes to ensure efficient throughput and high quality, patient-centered care.

  • Facilitates effective interdisciplinary care coordination within and across departments. Ensures staff with appropriate clinical competencies are assigned to meet patient care needs.

  • Manages nursing practice and unit operations. Monitors and evaluates the provision of nursing care in accordance with established policies/procedures to ensure patient and family needs are assessed and met.


  • Provides leadership in attaining and sustaining an unparalleled patient experience. Instills accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.

  • Reviews various feedback mechanisms and helps identify opportunities to improve customer/patient satisfaction. Supports the development and implementation of strategies to elevate the patient experience.

  • Leverages various feedback mechanisms to benchmark performance and identify opportunities to improve patient satisfaction.

  • Ensures compliance with evidence-based practices that enhance patient experience and customer service.

  • Collaborates with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.

  • Supports a patient-first philosophy and engages in service recovery when necessary.


  • Leads in a way that inspires commitment to the vision/mission/values of the organization. Implements evidence-based employee engagement practices.

  • Identifies development opportunities or training needs of individual employees and teams. Provides coaching, feedback, and training to improve performance.

  • Builds a competitively superior organization through attracting, developing, engaging, and retaining talent. Ensures people with the right skills and motivations are in the right role, at the right time, to meet business needs.

  • Assumes responsibility for resolving and/or channeling employee grievances, disputes, or concerns according to appropriate procedures.


  • Represents the organization positively within the community; participates in company-supported community/patient events and in-services.


  • Manages staff scheduling. Maintains staffing in accordance with patient care needs and established productivity guidelines.

  • Manages operating expenses, including the utilization of supplies and equipment. Identifies cost reduction opportunities and implements actions to achieve savings.

Education & Experience: (Required for new hires as of 10/1/2019)

  • Bachelor's Degree in Nursing Required

  • Master's Degree in Nursing Preferred

  • 1 years experience in healthcare


  • 1 years experience in a leadership role


Or equivalent combination of education and/or experience

Licensure, Certifications, Training:

Neonatal Resuscitation Program (NRP):

New Hires/Transfers must obtain NRP certification within 90 days of hire :

Knowledge, Skills, Abilities, Behaviors:

  • Exhibits Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.

  • Honors our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.

  • Employs Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community, and HCA.

  • Attains and Leverages Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA.

  • Leads and Develops Others: Ability to lead others to accomplish organizational goals and objectives, to provide meaningful coaching and mentoring to increase the capabilities of individuals and teams, and to drive employee engagement.

  • Communicates with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.

  • Achieves Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors.

  • Drives Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results.

  • Uses Independent Judgment: Ability to use independent judgment and decision making in the execution of supervisory responsibilities, including when considering schedules, workload, and skill mix in assigning work; rewarding, counseling, or disciplining employees; leading and developing others; and directing employees within their responsibility.

  • Performs other duties as assigned.

  • Practices and adheres to the "Code of Conduct" and "Mission and Value Statement."

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Manager Neonatal Icu, Nurse