Manager Mobile Data And Insights Engagement

Company

Cox Communications, Inc.

Job Family Group

Data Intelligence & Science

Job Profile

Business Intelligence Manager

Management Level

Manager

• Non People Leader

Flexible Work Option

Hybrid

• Ability to work remotely part of the week

Travel %

Yes, 25% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $97,100.00 - $161,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Manager, Mobile Data and Insights Engagement

As a part of the Cox Mobile line of business, the Manager, Mobile Data and Insights Engagement is a critical consulting role for the Cox Mobile Data and Insights Team. Cox Mobile Data and Insights is responsible for end-to-end portfolio level reporting across the Cox Mobile line of business with a vision to provide a best-in-class capability to enable decision-making and problem solving based on the performance measures of strategic goals. On a tactical level, the Team builds and maintains the ongoing reporting suite of metrics, KPIs and results for the Cox Mobile line of business.

What You'll Do

The Manager, Mobile Data and Insights Engagement will be the primary engaging manager to Cox Mobile internal stakeholders who are responsible for growing and optimizing the business. The Manager is responsible to identify and articulate stakeholder business problems and then facilitate the analytics or reporting solution needed to make informed decisions.

Critical to success, is the ability to develop project roadmaps utilizing agile methodologies, construct measures, investigate potential data strategies, consult with stakeholders to define (and refine) business requirements. The Manager will need to deeply understand the business challenges of each stakeholder and translate even the most ambiguous needs into clear deliverables that provide value back to the organization.

Acting as the voice of the stakeholder, the Manager will work with the solutions and implementation teams to deliver a final reporting or analytical product that surpasses stakeholder expectations and, most of all, drives insights that bring value back to Cox Mobile.

The role will demand significant collaboration and partnering internally and across the business including Product, PMO, Decision Support Systems (DSS), Marketing, Sales, Finance, Customer Care, Logistics, Fraud, and others.

• Identify and prioritize reporting, data, and performance management needs for Cox Mobile.

• Facilitating complex meetings, presentations, and workshops

• Collaborating across the organization to develop points of view, thought leadership, and capabilities

• Driving the approach and delivery of the work, including assessments, roadmap development, business process design, use case / business requirement development, and complex implementation efforts

• Evaluate and determine the most suitable approach based on the scope and requirements of each opportunity

• Monitor and manage the progress of projects, ensuring timely delivery and adherence to project plans

• Collect feedback and document lessons learned from completed p for continuous improvement

What's In It For You

At Cox, we reward your hard work with meaningful benefits.

First, we offer a highly competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!

We value people more than technology. That means you'll work within a culture and with a team that values your leadership, your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.

We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.

Who You Are

Minimum

• Bachelor's degree in a related discipline (Business Administration, Data Science, Computer Science, Business Technology, etc.) and 6 years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years of experience, a Ph.D. and 1 year of experience or 10 years of experience in a related field.

• Proficient in Microsoft Office Suite (PowerPoint and Excel) and agile delivery management tools (e.g. Jira)

• Exceptional communication skills (verbal/written) with the ability to articulate complex ideas to all levels of an organization

• Strong analytical and critical thinking skills including the knowledge of data modeling and how to turn raw data into meaningful information

• Ability to motivate cross-functional teams to deliver successful projects.

• Proficient in Power BI, Tableau, etc. as an analyst

Preferred

• Experience in mobile telecommunications business intelligence

• Microsoft Power BI experience including intermediate or better proficiency in capacities, workspaces, dashboards, reports, workbooks, semantic models, DAX queries, dataflows, Power Query, and governance

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer

• All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.