Manager, Middleware

Smuckers Orrville , OH 44667

Posted 2 months ago

The J.M. Smucker Company has a unique culture rooted in our Basic Beliefs, strengthened by Our Commitment to Each Other and perpetuated by the creation of an environment that leads to the continued growth of our employees.

Inspired by more than 120 years of business success and five generations of family leadership, The J. M. Smucker Company makes food that people and pets love. The Company's portfolio of 40+ brands, which are found in 90 percent of U.S. homes and countless restaurants, includes iconic products consumers have always loved such as Folgers, Jif and Milk-Bone plus new favorites like Caf Bustelo, Smucker's Uncrustables and Rachael Ray Nutrish. Over the past two decades, the Company has grown rapidly by thoughtfully acquiring leading and emerging brands, while ensuring the business has a positive impact on its 7,000+ employees, the communities it is a part of and the planet. For more information about The J. M. Smucker Company, visit https://jmsmucker.com.

Manage a team of Middleware and Database professionals

TITLE

Manager, Middleware and Database Platforms

LOCATION

Orrville, OH (Greater Cleveland/Akron area)

REPORTS TO

Director, Infrastructure and Support Services

KEY RESPONSIBILITIES

Leadership & People Development

  • Develop and grow team members, be a role model for Smucker Culture, create a sense of family and genuine care within the team and Information Services function, focus on work life balance, inspire resonance

  • Develop a clear vision for the function and contribute to the strategy of the Information Services organization as a whole

  • Lead and Manage a team of professionals who are responsible for all facets of Middleware and Database architectures (primary includes Oracle, Microsoft and open source database technologies, Oracle, Microsoft, and Tibco middleware technologies, Backup & Recovery, Data Replication, Platform As A Server (PAAS), Infrastructure As A Service (IAAS), Automation, and Hybrid Cloud architectures)

  • Exerts influence as an advisor to mid and upper level leaders and strategic external partners

  • Exerts influence as an advisor to Information Services department

  • Foster an environment that reinforces personal accountability

Business Results

  • Support project capacity and forecast requirements for company portfolio

  • Support high availability architectures and operational stability

  • Provide cost center budget management support

  • Exhibits an action orientation and a continuous improvement mindset

  • Manage software assets, support/maintenance & corresponding service lives

  • Foster strategic supplier relationships

  • Collaborate with Information Services team members to create and manage high availability architectures.

  • Accountable for 365x24x7 Production Support

  • Ensures SOP are followed and updated

Strategy

  • Support Infrastructure and Support Services roadmap development

  • Displays a passionate commitment to strategy and vision

  • Proactively challenge existing processes to ensure continuous improvement (selectively transform) process methodologies, system reliability, service levels & customer satisfaction

  • Anticipate changes in technology landscape, define implications to Information Services (e.g., cloud computing, self-service, collaboration, decentralized workforce, etc.) and address resolution actions as necessary

  • Accelerate the deployment of technology solutions across the company

Security & Risk Management

  • Exerts influence as an advisor to Information Security and Risk Management

  • Advocate for Information Security and Risk Management

  • Ensure compliance of Information Security and Risk Management within Infrastructure and Support Services function

  • Assists in defining new standards and policies; ensures these are followed with Infrastructure and Support Services function

SELECTION CRITERIA

Education

  • Bachelor's Degree in related field is preferred or equivalent work experience

Experience

  • 5+ years proven IT leadership experience (Good with people, focus on Resident Leadership, makes tough decisions, responsible for the whole, acts with a sense of urgency, shapes new outcomes, thinks strategically, adept at removing barriers, inspirational, compassion, hope, constructive challenger, sets a high standard and leads others by example)

  • 7+ years of relevant technical and business work experience required (Prefer Middleware & Database technologies, Integration and ETL technologies, Automation, Cloud)

  • Experience in facilitation and/or project management

  • Experience in handling ambiguity, complexity and is adaptable to change

  • Experience influencing others

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Manager, Middleware

Smuckers