About the Job
Position Summary: Under the general guidance of the Medical Director and Administrative Director, this position provides administrative and technical leadership as well as overall management for the Microbiology laboratory; this includes instrument and test selection, training, procedure review, personnel hiring, evaluation and disciplinary actions, staff development and competency assessment, budget developing and monitoring. The Manager accepts responsibility for the overall managerial and operational functions necessary to ensure fulfillment of the department mission, as well as Lahey Hospital & Medical Center's mission. The Manager works independently and demonstrates advanced technical and administrative skills in major areas of the laboratory. Coverage includes occasional weekends and holidays.
Essential Duties & Responsibilities including but are not limited to:
Prepare and maintain policies and procedures appropriate for the operation of this section.
Provide guidance and/or resolution for clinical problem solving (e.g. instrumentation, equipment, test systems, clinical correlation, backup systems, and system performance).
Oversee implementation of new instruments, methodologies and tests.
Develop workflow to achieve simplification of procedures and processes.
Ensure ongoing compliance with all applicable regulatory agencies including but not limited to : JCAHO, CAP, OSHA, DPH, NCCLS.
Maintain adequate and appropriate inventories of all supplies required to perform procedures without emergency shortages.
Perform duties of a medical technologist as required, with skills equal to senior technologists.
Meet with the Chairman and the Administrative Director periodically to review department status.
Schedule colleagues to meet department workload within budgetary limits.
Participate in employment interviews and recommend qualified candidates for vacancies.
Follow LHMC and departmental policies for orientating and training new colleagues.
Ensure all colleagues fulfill their annual mandatory requirements (competency, safety, education, etc.) and that documentation is prepared for each requirement.
Work with section managers to ensure optimal utilization of staff and facilitate cross training of staff.
Discuss disciplinary concerns with the Clinical Laboratory Administrator. Conduct counseling and disciplinary sessions with colleague when performance warrants. Prepare required documentation.
Prepare colleague performance appraisals to include past performance and new goals.
Prepare a budget annually with the Medical Director, Chairman, and Administrative Director.
Monitor actual expenses to budget and explain variances. Adjust operations as needed.
Contribute to department goal of optimization of resources and revenue enhancement
Essential Duties & Responsibilities (cont.)
Quality Control/Quality Assurance
Ensure accurate performance of test results by periodic review of Quality Control and taking corrective action as needed.
Ensure continuous quality improvement through active participation in the laboratory Quality Assurance program.
Value and respond to customer feedback by taking corrective action or improving sub optimal services.
Ensure optimal utilization of staff and space.
Set priorities and organize work time to meet them.
Improve services by working with department managers and technologists to achieve a common goal.
Support new ideas and changes within the department. Adapt to change and situations in a positive manner and work together to effect that change.
Keep all colleagues updated on current changes, memos, and miscellaneous information.
Accept, complete, and report on special assignments within the agreed upon time.
Communicate with colleagues through regularly scheduled laboratory meetings. Encourage input from members of the team.
Set a positive example by maintaining a productive and cooperative working atmosphere.
Work collaboratively to solve problems, to improve processes, and to integrate services within the department and with other departments.
Develop a proactive plan to meet future departmental/LHMC need
General Expectations including but are not limited to:
Make independent judgments and decisions necessary to support the overall operation of the section..
Incorporate LHMC Standards of Behavior and Mission Statement into daily activities.
Comply with all LHMC and department specific policies.
Follow established safety procedures as stated in the Laboratory Safety and Infection Control Manuals.
Comply with behavioral expectations of the department and LHMC.
Establish and maintains courteous and effective interactions with patients, physicians, management, visitors and other members of the health care team through responsiveness, accuracy of information, and professionalism.
Demonstrate an understanding of job description, performance expectations, and competency assessment.
Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adhere to our customer service standards.
Demonstrate a commitment to stay current in management and scientific knowledge by joining a related professional organization, completing 10 hrs/yr continuing education, including attending 4 lectures/workshops
Education: Baccalaureate degree including laboratory internship at an institution certified by the National Accrediting Agency for Clinical Laboratory Sciences (NAACLS). Licensure, Certification, Registration: Certification by American Society of Clinical Pathologists (ASCP) Board of Registry or the National Certification Agency (NCA) for Medical Laboratory personnel or by American Medical Technologists (AMT) for Medical Laboratory personnel.
Skills, Knowledge & Abilities:
Ability for strategic thinking, decision making, leadership and organizational planning,
Knowledge of clinical tests and standards necessary to perform complex tests and accurately report result.
Analytic ability to perform complex tests, interpret findings, perform calculations, calibrate instruments, etc.
Ability to concentrate for long periods of time, utilize good judgment, work accurately under pressure and handle stress to met deadlines.
Manual dexterity and acuity necessary to prepare specimens, prepare solutions, screen specimens, and operate instrumentation and a computer.
Interpersonal verbal and written English language skills sufficient to exchange information with physicians and other colleagues.
Minimum Qualifications (cont.):
Experience: A minimum of ten years full-time experience with six years as a Sr. Technologist in the specialty area is required or a Masters Degree with six years of experience in the specialty area.
SHIFT: 40 hours, 1st shift
The Lahey Model of Careright care, right time, right placeis exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.
Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.