Manager Marketplace

Essential Duties

Achieve sales goals by channel by monitoring item performance, inventory levels, competitive landscape, promotional opportunities, and seller health of each channel. Provide leadership and insights for Ecommerce planning team, ensuring forecast and reporting accuracy and inventory prep is executed to meet customer demand. Partner with P&A to place warehouse inventory fence to deliver Ecommerce and Marketplace business plans. Optimize inventory allocation to fully utilize Enterprise Fulfillment. Drive Marketplace business, including opportunities for business development expansion. Collaborate with 3rd party agencies to manage feeds. Analyze opportunities for growth and execute enhancements to achieve sales targets. Manage, develop, and inspire team that is executing day-to-day activities.

"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."

Drive growth and expansion, including any expansion to new platforms. Manage catalog updates and identify opportunities to drive revenue. Maintain touchpoints with SB leadership, marketing and partner teams. Manage and develop team on analytics and reporting on channel, brand, category, promotion, and item level details. Provide day-to-day support between Ecommerce, Digital Product, IT and Analytics teams to report, respond to, escalate, and resolve customer issues across the website & post order experience. Partner with Digital Operations and Director of Ecommerce to prioritize performance and other opportunities for growth.

Knowledge, Skills & Abilities

• Bachelor's Degree or equivalent experience in digital commerce, IT, Merchandising

• 3-5 years related ecommerce or product experience preferably with a multi-channel retailer

• 3-5 years related business planning and forecasting experience (Merchandise Planner, Buyer, or Finance)

• 2+ years of experience with Amazon Vendor and Seller central

• Knowledge of E-Commerce solutions such as Salesforce, Channel Advisor, Jungle Scout

• Experience with Digital Analytics with Google Analytics, Quantum Metrics, or Adobe

• Experience with BI, SQL or Tableau reporting

Competencies / Attributes

• Strong self-starter with bias for action

• Digital acumen, with a high attention to detail and the ability to identify and resolve accuracy issues

• Ability to adapt and thrive in a fast-evolving business environment

• Process driven with experience in change management

• Excellent communication and organization skills

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!

Working Conditions /Physical Requirements

• The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.

• The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc. No special physical demands are required to perform the work.