Manager Marketing Project Operations

Job Title & Specialty Area: Manager Marketing Project Operations

Department: Marketing and Communications Operations

Location: Dallas, TX

Shift: Monday

• Friday

Job Type: Remote in Texas only

Why Children's Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:

Reporting to the Director of Marketing Operations, the Project Operations Manager is responsible for developing, managing and executing standard operating procedures for the Marketing department. This role may also have tactical project responsibilities and will partner closely with other support departments across the organization. The Project Operations Manager leads the Marketing Project Operations team responsible for overseeing project life cycles, refining processes, collaborating cross-functionally, and administering the project management software platform. This is a full-time position working remotely Monday through Friday.

Responsibilities:

• Support continued adoption and integration of project management tools and practices to support the Marketing team and our partners.

• Align existing operations with department stakeholders for ongoing workflow efficiency.

• Work with project sponsors and stakeholders to complete project briefs (scope, goals, deliverables, budget, preferred timeline) assign resources, set expectations, and provide regular status reports.

• Evaluate project scope and resource needs against organizational priorities.

• Effectively manage, communicate and document approved changes to the project scope, carefully considering downstream impacts.

• Lead, coach and motivate team members on a proactive basis.

• Determine how results will be measured and complete a post-project evaluation to determine how well results were achieved.

• Lead a team of specialists and Sr. Specialists responsible for trafficking incoming requests and tickets.

• Collaborate with Marketing Operations Director to establish dashboards and report on marketing operational metrics.

How You'll Be Successful:

WORK EXPERIENCE

• At least 7 years Corporate communications or marketing, preferably in a healthcare setting Req

• At least 2 years Experience leading a team Pref

• At least 1 year Experience in marketing operations or marketing project management Pref

• Familiarity with project management tools Pref

EDUCATION

Four-year Bachelor's degree or equivalent experience Req

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.

Holistic Benefits

• How We'll Care for You:

• Employee portion of medical plan premiums are covered after 3 years.

• 4%-10% employee savings plan match based on tenure

• Paid Parental Leave (up to 12 weeks)

• Caregiver Leave

• Adoption and surrogacy reimbursement

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.