Who is Mastercard?
We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Manager, Market Product Management Cyber and Intelligence
Mastercard develops and delivers world-class risk, security products and services for its customers across the globe. As part of the North America Services organization, the Cyber & Intelligence Solutions team is focused on market management and commercialization of security and decision products that drive value and a better experience for issuers, merchants and consumers.
The candidate will serve as a market manager for a suite of security products and collaborate with internal partners within the region and at the global level to lead the launch and expand use of Mastercard's industry-leading security and decision solutions. The candidate will also ensure the products they manage are successful through all phases of the lifecycle create, sell, deliver and run.
The three primary areas of responsibility include: (1) Market Management, (2) Go-To-Market and (3) ensuring the ongoing evolution and success of the products they manage.
Monitor and manage the annual revenue budget established for the product suite.
Serve as product 'ambassador' by driving thought leadership agenda - articulating strategy, innovation roadmap and value proposition in industry, customer and internal forums.
Capture market needs by leveraging data insights, voice of the customer and monitoring market conditions.
Develop and maintain ongoing assessment of competitive landscape to inform sales strategy and future product roadmap.
Provide deep analysis of trends and in-market existing conditions for current and new products.
Responsible for launching, expanding use and optimizing Mastercard's security and decision solutions across the North America region
Work closely with sales teams to develop and manage pipeline for new and existing security and decision solutions.
Enable sales teams with content and training required to execute product and market sales objectives.
Serve as a security and decision solution expert and support advanced sales opportunities as-needed.
Develop next gen market strategy for security solutions and lead corresponding execution of product go-to-market plans.
Work with regional product and sales teams on opportunities to uniquely package services for specific customer segments.
Manage In Control priorities and goals in the U.S. market
Translate Global strategy to include U.S market needs and requirements
Develop and manage U.S Product roadmap utilizing inputs from voice of market, market needs and trends
Conduct market and competitive research
Drive ideas, concept validation, and business case development
Serve as main point of contact between internal stakeholders, including other Regional/Global teams, to ensure customer needs and feedback are used to impact product strategy
Become the SME for Sales for In Control product support
Develop and maintain internal and external documentation and processes that advance In Control priorities and goals
Work collaboratively with Internal Regional and Global teams to support business initiatives
All About You
Experience working with both large and emerging Financial Services, Technology, Service Providers, Processors, and/or digital platform partners
Demonstrated ability to act with a persistent and relentless sense of urgency
Strong analytical skills
Understanding of payments technology and application of that knowledge to address customer/market needs
Ability to think strategically about complex issues, driving thoughtful recommendations and action plans
Self-starter, highly organized, collaboration-minded and results driven
Strong interpersonal skills
Ability to multi-task and work on multiple projects in a fast-paced environment
Proficiency in Microsoft Excel and PowerPoint
Overnight travel required (10% - 20%)
Bachelor's degree (advanced degree/MBA a plus)
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact firstname.lastname@example.org and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.