Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Manager Logistics

Expired Job

Harbor Freight Tools East Wareham , MA 02538

Posted 2 months ago

Our Assistant Managers support the Store Manager in leading teams to maximize the financial output of the store through the optimization of talent, operational execution, and delivery of a rewarding experience for customers and associates. Our Assistant Managers manage a team of highachievers, who have a passion for excellence, continuous improvement and obsess about getting things done. They are expected to embrace our Mission Statement and Success Drivers for the Assistant Manager position and model Harbor Freight Tool's Core Principles.

Profit Maximization

  • Drive sales to exceed financial goals

  • Support a results-driven store environment

  • Plan, prepare, and ensure successful execution of special events

  • Manage payroll and expenses

Operational Execution

  • Is a Subject Matter Expert in all operational processes

  • Ensure the execution, education and understanding of all Standard Operating Procedures

  • Manage and participate in the timely and accurate completion of workload

  • Ensure compliance to company policies and procedures

Talent Optimization

  • Selection and retention of high quality talent

  • Training and development

  • Performance management

  • Promote a team atmosphere

Customer Experience

  • Ensure and model a helpful customer experience

  • Ensure items are in-stock

  • Ensure items are priced right

  • Maintain a safe, clean, and organized store

  • Ensure a consistent and appropriate level of safety, both in staff behavior and in facility maintenance

Success Drivers

Drive For Results:

  • Uses data to set priorities and translates goals into action plans

  • Consistently pushes self and others for results

  • Manages internal and external communications

Developing Direct Reports and Others

  • Is a people builder

  • Provides challenging and stretching tasks and assignments

  • Holds frequent development discussions

Motivating Others

  • Creates a climate in which people want to do their best

  • Motivates and inspires direct reports and teams

  • Makes each individual feel their work is important

Managing and Measuring Work

  • Clearly assigns responsibility for tasks and decisions

  • Sets clear and measurable objectives

  • Monitors process, progress, and results and provides effective feedback

Decision Quality

  • Makes good decisions based upon a mixture of analysis, experience, judgment and partnership

  • Sought out by others for advice and solutions

  • Suggests solutions that are correct and accurate

Customer Focus

  • Acts with internal and external customers in mind

  • Understands and teaches how operational execution directly affects the customer experience

  • Establishes and maintains relationships with customers and associates through respectful and effective communication

Shared Duties

Profit Maximization

  • Review results utilizing reporting including Scorecard

  • Develop action plans utilizing Scorecard Playbook

  • Review and react to sales and payroll trends

  • Adjust store schedule based on business needs

  • Reduce risk and protect assets in compliance with the Operational Audit

  • Ensure adherence to Loss Prevention policies

  • Plan, lead, and validate execution of special event playbooks

  • Maintain security of physical building, sensitive data, and IT equipment to policy

  • Ensure compliance to Injury Illness Prevention Program; recognize and resolve safety hazards

Talent Optimization

  • Execution of Physical Inventory Standard Operating Procedure

  • Commitment to continued learning and self-development

  • Participate in leadership meetings

  • Assist in achieving staffing census goals

  • Participate in the talent selection process and make recommendations for hiring

  • Onboard and train new hires

  • Train existing associates on new initiatives

  • Train associates for optimal performance

  • Verify and correct associate punches and approve timecards

  • Ensure compliance to meal and rest break policy

  • Write and deliver performance feedback

Operational Execution

  • Daily Download preparation, review, and assignment of goals and tasks

  • Review all communications take appropriate action and validate completion

  • Complete and verify deposits, change orders and cash pick ups

  • Complete point of sale opening and closing procedures

  • Approve point of sale returns, voids, and overrides

  • Take appropriate action during business interruptions, incidents and emergencies

  • Ensure Merchandise Management expectations are consistently met

  • Complete forklift certification and operate as needed

  • Completion of inventory adjustments

  • Complete and maintain callbacks and pullbacks

  • Process defects, destroy, special handling returns, managed waste, and open box in adherence to policies

Customer Experience

  • Serves as the Leader on Duty as scheduled

  • Ensure Customer Experience expectations are consistently met

  • Friendly

  • Available

  • Quick

  • Ensure execution of sales-driving behaviors:

  • Name Collection

  • Extended Service Plan Program

  • Inside Track Club Program

  • Proactive and timely resolution of customer issues

  • Manage and respond to lines at checkout

  • Efficient processing of transactions

  • Ensure completion of daily cleaning checklist

  • Supervise, participate in and maintain store standards

Position-Specific Duties - Logistics

  • Responsible for overall execution and results:

  • Planograms/Display Planner

  • Pricing

  • Ensure stockroom meets Store Standards

  • Responsible for overall execution and results in accordance with Standard Operating Procedure:

  • Floor First Receiving

  • Replenishment

  • Recalibration

  • Cycle Counts

  • Responsible to maintain current forklift certifications for all forklift drivers

  • Report and resolve any handheld or mobile printer equipment issues

  • Recommend store supplies

  • Other duties as assigned

Experience

  • Minimum of two years experience in retail management

Education

  • Technical, Trade, or Vocational degree or High School graduate/Equivalent or 2 years Management or Functional Experience

Physical Requirements

  • Ability to communicate with customers and associates in person and via e-mail and telephone.

  • Ability to intermittently lift, push and/or pull up to 50 pounds.

  • Requires standing and moving for an entire shift.

  • Ability to lift, bend, kneel, climb, crawl and/or twist.

  • Ability to safely climb up and down a ladder.

  • Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP.

Availability

  • Ability to work an open schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the business.

  • Regular attendance is an essential function of the job.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr Associate Logistics

Harbor Freight Tools

Posted 2 weeks ago

VIEW JOBS 10/31/2018 12:00:00 AM 2019-01-29T00:00 Our Senior Associates (full-time) support the leadership team through operational execution and delivery of a rewarding customer experience. Our Senior Associates (full-time) are part of a retail team of high‐achievers, who have a passion for excellence, continuous improvement and obsess about getting things done. They are expected to embrace our Mission Statement and Success Drivers for the Senior Associate (full-time) position and demonstrate Harbor Freight Tool's Core Principles. Responsibilities: Profit Maximization: * Consistently exhibit expected behaviors to exceed financial goals * Model participation in company programs * Assist and participate in special events Operational Execution: * Is a Subject Matter Expert in all operational processes and proficient in assigned areas of responsibility * Mentor and model adherence to Standard Operating Procedures * Lead timely and accurate completion of workload * Ensure compliance to company policies and procedures Talent Optimization: * Model job proficiency and expected behaviors * Contribute to a team-driven atmosphere Customer Experience: * Provide and model a helpful customer experience * Ensure items are in-stock * Ensure items are priced right * Maintain a safe, clean, and organized retail store Success Drivers Action Oriented: * Is action oriented and full of energy * Enjoys working hard * Shows initiative Flexible: * Learns quickly when facing new problems * Adapts to and supports change * Enjoys the challenge of unfamiliar tasks Composure: * Is calm and professional under pressure * Does not become defensive or irritated Functional / Technical Skills: * Has the functional and technical knowledge and skills to do the job at a high level of accomplishment * Solid judgment and decision making skills Customer Focus: * Acts with internal and external customers in mind * Understands how operational execution directly affects the customer experience * Establishes and maintains effective relationships with customers and associates through respectful and effective communication Shared Duties Profit Maximization: * Adherence to Injury Illness Prevention Program * Participate in execution of special event playbooks * Participate in execution of Physical Inventory Standard Operating Procedure Talent Optimization: * Commitment to continued learning and self-development * Drive and support teamwork * Respond to questions and provide information to associates as needed Operational Execution: * Daily Download and Communication Center review * Act as witness for till, safe, and deposit counts * Execution of: * Planograms/Display Planner * Pricing * Execution of the Merchandise Management process: * Floor First Receiving * Replenishment * Recalibration * Cycle Counts * Complete forklift certification and operate as needed Customer Experience: * Meet Customer Experience expectations * Friendly * Available * Quick * Model and participate in: * Name Collection * Extended Service Plan Program * Inside Track Club Program * Efficient processing of transactions * Execution of daily cleaning checklist * Execution of store and stockroom recovery standards Position-Specific Duties – Logistics * All Senior Associate responsibilities are shared. However, a Senior Associate will typically be scheduled more than 50% of their time in their specific area of responsibility as well as other duties as assigned. Experience: * Minimum of one year experience in retail or Customer Service Education: * High School graduate/Equivalent preferred Physical Requirements: * Ability to communicate with customers and associates in person and via e-mail and telephone * Ability to intermittently lift, push and/or pull up to 50 pounds * Requires standing and moving for an entire shift * Ability to lift, bend, kneel, climb, crawl and/or twist * Ability to safely climb up and down a ladder * Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP Availability: * Ability to work a flexible schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the retail business. Regular attendance is an essential function of the job. Harbor Freight Tools East Wareham MA

Manager Logistics

Expired Job

Harbor Freight Tools