Manager IT Product Marketing Support

Boyd Gaming, Inc. Las Vegas , NV 89134

Posted 5 months ago

Ability to act as a central point of contact responsible for all product related or equivalent systems

  • 5+ years of professional product, leadership experience delivering enterprise-level product solutions

  • 5+ years of experience with multi-tasking ownership of multiple department-specific product solutions and driving adequate vendor communication

  • Strong ability to partner with business to set enterprise strategies as well as suggest process improvements to streamline procedures

  • Experience evaluating project requests and proposals for viability, assist with requirements definition, and advise on potential impacts to existing applications.

  • Ability to participate with Project Management and other teams to; a.) Estimate total project cost if necessary, and b.) Ensure projects remain on target.

  • Passion to keep abreast of emerging business and technological trends.

  • Ability to regulate provisioning of resources while providing project leadership to identify available solutions, project cost, resource, and time forecasts

  • Five (5) years of a product experience and five (5) years of IT or other computer science experience strongly preferred

  • Must possess excellent communication skills and a proven background in dealing with all levels of management, customers, and vendors.

  • Must have excellent organizational and time and project management skills and must be adept at coordinating between all lines of business.

  • Must be able to effectively manage multiple projects/tasks simultaneously.

  • Must be able to work in a fast paced, high volume environment with rapidly changing priorities and responsibilities.

  • Must have excellent people skills and the ability to explain technology related issues to non-technical audience.

  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsible for managing product(s) and ancillary interface specific support area(s) of IT in support of the strategic and operational needs of the Company's business units and users. Coordinates with vendors and internal customers to provide project coordination, installation, support & testing, reporting and other support as needed.

  • Provide guidance and leadership to all levels of staff as required.

  • Assign personnel to projects and assignments, directing priorities to ensure the timely completion of them.

  • Develops and designs support operations and processes.

  • Actively participates in management and leadership meetings.

  • Approves design solutions/tested methodologies and ensures that appropriate documentation is prepared.

  • Effectively uses appropriate tracking, metrics and reporting systems to manage, report, and escalate issues.

  • Interacts with other IT team members to ensure successful and smooth completion of projects.

  • Regularly meets with users, vendors and IT staff to develop/modify system specifications.

  • Able to clearly and effectively interpret IT and technical information for communication to upper management keeping them well informed of activities, needs or problems.

  • Ensures that all team work conforms to established P&P's, along with staff compliance to regulatory requirements.

  • Directs the creation and approval of P&Ps.

  • Keeps staff up to date and informed on new/revised P&Ps.

  • Performs risk assessments and develops corrective actions.

  • Develops and prepares reports and business case analysis as requested.

  • Focuses on staff's technical and professional development.

  • Handle various personnel-related matters such as maintaining staffing levels, interviewing, hiring, scheduling, training, coaching, counseling, and discharging

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Manager IT Product Marketing Support

Boyd Gaming, Inc.