The Connors Group New York City , NY 10017
The Manager, IT Infrastructure is responsible for monitoring, installing, configurating, administering, troubleshooting and maintaining the technology infrastructure. This role provides leadership and technical expertise to ensure stable, efficient and secure operations.
The candidate will be familiar with infrastructure best practices and trends and regularly make recommendations to improve our capabilities. The candidate will be responsible for completing projects on time, on budget, and at the required level of quality. The role requires attention to detail, organization, and problem-solving to drive progress, ensure transparency, remove impediments, and mitigate risks. The candidate will be expected to provide a leadership role within the IT organization and have the requisite communications and presentation skills.
Reports to VP, IT.
Design, implement and support operations of Windows server environment, including monitoring performance, patching and disaster recovery.
Manage Amazon AWS cloud infrastructure, including EC2, S3, Aroura and redshift.
Manage global Active Directory infrastructure including Azure AD
Administer Microsoft Office365 Cloud Services
Manage backups of on-site physical and VMWare environments as well as cloud infrastructure.
Lead the design and implementation of new infrastructure projects in both the NY and regional offices.
Manage global deployment of Meraki Firewalls and WiFi environment.
Maintain Cisco Call Manager and Call Center voice environments.
Stay on top of security best practices for infrastructure
Stay on top of industry best practices and trends to ensure LHW infrastructure remains secure and flexible to support the business strategy.
Requirements, Experience and Qualifications
8-10 years experience in System Admin Network role or equivalent capacity required
Experience in supporting / configuring MS Office365 Exchange and collaboration platform
Experience with Powershell or similar scripting language
Experience in working with cloud platforms (AWS preferred)
AWS certification a plus
Experience in managing cisco switches
Experience managing Cisco Call Manager or similar VOIP environments
Experience building and managing VMware environments
Experience managing NetApp filers
Experience managing Meraki Firewalls and WiFi environments
Excellent written and verbal communication skills
Strong presentation skills
Excellent problem solving and analytical skills
Bachelor s degree strongly preferred
Work from NY office, with ability to travel up to 10%
Skills and Abilities
Highly organized and detail-oriented
Energetic, positive, creative, frank, clear, and diplomatic
Ability to work with geographically distributed teams
Able to successfully delivery projects that include strategy, technology, change, and training components
Able to hold vendors accountable while fostering positive working relationships
Able to quickly identify potential business & technology risks, and propose solutions
Self-sufficient: Able to initiate, prioritize, and complete assignments with little supervision
Comfortable with ambiguity and willing to take risks and try innovative ways of solving problems
Happy to wear multiple hats