"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
15,000 trained professionals
250+ locations worldwide
Globally unified systems
The Manager in Application Support will be part of a motivated team committed to excellent customer service. This position provides an opportunity to mentor and coach employees in their careers as well as support our many applications. The Manager will be responsible for ensuring we provide a high level of communication and support at all levels while simultaneously displaying tact and a sense of urgency. A Manager is expected to develop staff, establish accountability, communicate effectively across multiple disciplines and groups, promote process improvements, participate in planning activities, build relationships, lead projects, hire new employees and provide career guidance.
Experience in leading and developing teams
Develop and build relationships with peers in Support, Business, Development, QA
Proven high level of organizational and time management skills
Excellent written communication, negotiation, and presentation skills
Coaching and Mentoring of staff
Experienced in defining, improving and implementing processes and standards to increase quality and customer service
Export, Distribution, Import, exp.o Visibility, Service Desk Manager, Systems Operations experience
Demonstrated ability to lead projects
Global logistics and Freight Forwarding business knowledge
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan
Employee Stock Purchase Plan
Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
Expeditors International Of Washington, Inc.