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Manager - IS Application Support

Expired Job

Expeditors International Of Washington, Inc. Seattle , WA 98113

Posted 2 months ago

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals

  • 250+ locations worldwide

  • Fortune 500

  • Globally unified systems

The Manager in Application Support will be part of a motivated team committed to excellent customer service. This position provides an opportunity to mentor and coach employees in their careers as well as support our many applications. The Manager will be responsible for ensuring we provide a high level of communication and support at all levels while simultaneously displaying tact and a sense of urgency. A Manager is expected to develop staff, establish accountability, communicate effectively across multiple disciplines and groups, promote process improvements, participate in planning activities, build relationships, lead projects, hire new employees and provide career guidance.

Essential Experience

  • Experience in leading and developing teams

  • Develop and build relationships with peers in Support, Business, Development, QA

  • Proven high level of organizational and time management skills

  • Excellent written communication, negotiation, and presentation skills

  • Coaching and Mentoring of staff

  • Experienced in defining, improving and implementing processes and standards to increase quality and customer service

Preferred Experience

  • Export, Distribution, Import, exp.o Visibility, Service Desk Manager, Systems Operations experience

  • Demonstrated ability to lead projects

  • Global logistics and Freight Forwarding business knowledge

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time

  • Health Plan: Medical, Prescription Drug, Dental and Vision

  • Life and Long Term Disability Insurance

  • 401(k) Retirement Savings Plan

  • Employee Stock Purchase Plan

  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

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Manager - IS Application Support

Expired Job

Expeditors International Of Washington, Inc.