Manager, Institutional Strategy

University Of Phoenix Phoenix , AZ 85002

Posted 6 months ago


The Manager, Institutional Strategy leverages research, business intelligence, customer and industry insights to develop strategic plans to support student acquisition and retention initiatives. The individual works closely with colleagues on business case development that contribute strategic business plans solutions. The individual collaborates with internal stakeholders and external partners to deliver multifaceted plans and solutions for the business and supports the strategy team with actionable data and insights to feed ideation and strategy.


  • Translate customer insights, business intelligence, market and cultural trends into actionable strategies and plans that support the creation of customer-centric marketing strategies to support acquisition, retention and loyalty initiatives

  • Partner with channels and business owners on content strategy aligned with customer passion points, insights, site performance and other insights

  • Leverage messaging frameworks, brand positioning and strategies to activate brand and institutional messages across media, advertising, social and internal channels and content planning and development.

  • Support development of annual, quarterly and campaign go-to-market plan; work cross-functionally with creative, integrated marketing, acquisition, retention and loyalty channels to develop tactical plans

  • Provide input on information needs, research design and instruments, analysis and implications on research initiatives

  • Act as a voice of the customer and ensures that ideas, plans and strategy enhance the customer experience and delivers on their needs


Basic Requirements:

  • Bachelor's degree in Business Administration, Marketing, Social Science or related field

  • Three (3) years of experience in marketing planning, strategy, product marketing or ad agency planning.

Additional Responsibilities:

  • Prior Ad Agency Account Planning, Media Planning or Account Management Experience a PLUS

  • Experience in leading, designing strategy and marketing planning within a marketing organization or in consulting services

  • Keen ability to dig into data and translate into actionable insights

  • Ability to be creative and think around problems

  • Proficient in Microsoft Office Suite of software

  • Adept at completing multiple tasks and meeting deadlines in a fast-paced environment

  • Able to foster strong collaborative relationships working in a highly matrixed environment

  • Strong analytical and problem solving skills

  • Excellent communications, storytelling and influencing skills

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Strategy & Operations Manager

First Help Financial

Posted 7 days ago

VIEW JOBS 10/10/2019 12:00:00 AM 2020-01-08T00:00 <p><i>FHF is one of the fastest growing and most diverse companies in the US. Our mission is to help overlooked consumers get access to financing and make smart financial decisions. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. From our Boston and Phoenix offices, we lend to and support our growing portfolio (50% CAGR over last 5 years).</i></p> <p></p> <p><i>Here you will find hard-working colleagues that come from over 20 countries. Our values are Compliance, Customer and Colleagues. We hold ourselves to the highest standards of professionalism but also enjoy work with benefits that are geared towards making you successful in life and comfortable at work. In support of our Colleagues value, we offer affordable zero-deductible health insurance, tuition reimbursement, 401k match, lots of free food and flexibility.</i></p> <p></p> <p><i>Be a principal agent of change in our fast-moving organization – as a Strategy &amp; Operations Manager, you will create and own multiple initiatives that make FHF’s Portfolio Servicing better, faster and more scalable. As the owner of these initiatives, you will be responsible for seeing them through to completion including measuring, controlling and standardizing the results. You will learn how to leverage technology, analytics, HR and legal departments to drive your own success. Your initiatives will shape what the organization is focused on and how it operates. </i></p> <p></p> <p><i>In this role you will receive direct support from our Director of Operations and CEO and enjoy direct access to all levels and departments of the organization.</i></p> <p></p> <p><strong>Responsibilities:</strong> </p> <ul> <li><i>Collaborate with Director of Operations to continuously develop and refine FHF’s Portfolio Servicing strategy</i></li> <li><i>Leverage our Analytics team to research current and potential processes to identify opportunities for positive impact in effectiveness and efficiency</i></li> <li><i>Research best practices and innovations to bring into your initiatives</i></li> <li><i>Pilot your initiatives using rapid-cycle testing methodologies </i></li> <li><i>Leverage our Technology team to determine and execute optimal implementation approach</i></li> </ul><p><strong>Requirements</strong></p><ul> <li>Curiosity – you must approach every fact with professional skepticism and continuous challenge of the status quo</li> <li>Perseverance – you must be determined and motivated to finish the job make your ideas come to life</li> <li>Organization – you will be handling a lot of data and details and must present them clearly to drive change</li> <li>At least 2 years in heavily analytical role (strategy consulting preferred)</li> <li>Bachelor’s Degree</li> <li>MBA (preferred)</li> </ul><p><strong>Benefits</strong></p><ul> <li>Flexible PTO (17 days to start)</li> <li>Highly subsidized health insurance</li> <li>401K with a competitive match</li> <li>Parental leave</li> </ul> First Help Financial Phoenix AZ

Manager, Institutional Strategy

University Of Phoenix