Manager, Inside Sales - Business Development

Netscout Westford , MA 01886

Posted 2 months ago


Manager, Inside Sales - Business Development Representatives

About NETSCOUT Systems, Inc.:

NETSCOUT Systems, Inc. (NASDAQ-NTCT) is the leading provider of integrated network and application performance management solutions for organizations worldwide. Through the combination of Arbor and nGenius technologies, NETSCOUT enables customers to maximize the performance and efficiency of applications and content delivered across globally distributed networks while securing the perimeter through our Arbor portfolio of solutions. In today's highly complex and rapidly changing IT environments, NETSCOUT's solutions play an essential role, providing the operational intelligence required to assure that critical networked applications and services run efficiently and reliably, meeting or exceeding user expectations, and increasing return on investment from the infrastructure.

Headquartered in Westford, Massachusetts, NETSCOUT has over 2,500 employees and offices across the globe. NETSCOUT serves the Global 5000 enterprise community as well as government agencies and telecommunications service providers.

Position Summary:

The Manager of Inside Sales is responsible for managing and supporting strategic field sales plans and initiatives to achieve corporate revenue goals. The Manager of Inside Sales will drive and coordinate campaigns, monitor sales metrics and mentor Business Development Representative's to be successful in achieving team goals. They will collaborate with various leaders and professionals so it's essential that they have excellent communication skills and feel comfortable working in a team environment. The Manager of Inside Sales is expected to motivate and builds a high performing business development team to generate meetings, pipeline and revenue to achieve specific goals.

Essential Duties and Responsibilities (Other duties may be assigned):

  • Manage the assigned Business Development Sales team in North America

  • Manage Campaign and MQL lead generation activities for team

  • Ensure Business Development Sales team is aligned and adapts to field initiatives and campaigns

  • Work with Inside Sales Management to set and track sales targets for assigned team

  • Coach assigned Business Development Representatives to achieve goals and assigned targets

  • Suggest and implement improvements in the sales administration process

  • Coordinate department projects to meet deadlines

  • Report on regional campaign KPI's and suggest improvements

  • Prepare monthly, quarterly and annual campaign results to sales leaders

  • Research and discover methods to increase customer engagement

  • Ensure sales, finance and legal policies and procedures are met

  • Build an open-communication environment for your team

  • Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

Education Requirements:

  • Degree in Sales, Business Administration or relevant field

Experience Requirements:

  • 5-7 Years proven work experience as an Manager, ideally as an Inside Manager and/or Business Development teams

  • Experience with Infrastructure and Networking software solutions a plus

  • Experience with Cyber threat and DDoS software solutions a plus

  • Business development campaign experience

  • Experience managing campaigns on a project and timeline basis

  • Excellent Experience around data (leads and Accounts) that feed business development campaigns

  • Experience working with Inside teams that support field sales teams.

  • Hand on experience using sales enablement tools such as Outreach, ZoomInfo and LinkedIn Sales Navigator

  • Hands on experience with SFDC software

  • Strong Excel experience and using data tables a plus i.e. Tableau, Looker, SQL

  • Experience working with marketing tools i.e. Marketo

  • Strong understanding of lead generation techniques to develop MQLs and SQLs for the BDR team

  • Experience with ad campaigns through Content syndication, LinkedIn or Digital ads

  • Ability to write messaging for campaigns

  • In-depth understanding of the sales administration process

  • Excellent interpersonal and team management skills

  • Experience working cross functionally with the field, finance, legal, order operations

  • Strong analytical and organizational skills

  • Numerical abilities and problem-solving attitude

Physical Demands:

  • While performing the duties of this job, you will regularly be required to talk or hear. The employee frequently is required to stand; walk; use hands to type, dial, or handle; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Additional Information:

The people behind our products are responsible for our company's success, and we take your career ambitions seriously. As a NETSCOUT Systems employee, you'll enjoy a generous benefits package, including a liberal vacation policy, matching 401k plan, tuition reimbursement, medical, dental, domestic partner benefits, company-paid life insurance, short & long term disability & AD&D. We also offer both a Flexible Medical & Childcare Spending Account.

NETSCOUT Systems, Inc. is an EEO/Affirmative Action Employer.

Location: MA - Westford, US-TX-ALLEN

Activation Date: Friday, May 7, 2021

Expiration Date: Thursday, July 1, 2021

Apply Here

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Manager, Inside Sales - Business Development