Manager, Inside Sales - Business Development Representatives
About NETSCOUT Systems, Inc.:
NETSCOUT Systems, Inc. (NASDAQ-NTCT) is the leading provider of integrated network and application performance management solutions for organizations worldwide. Through the combination of Arbor and nGenius technologies, NETSCOUT enables customers to maximize the performance and efficiency of applications and content delivered across globally distributed networks while securing the perimeter through our Arbor portfolio of solutions. In today's highly complex and rapidly changing IT environments, NETSCOUT's solutions play an essential role, providing the operational intelligence required to assure that critical networked applications and services run efficiently and reliably, meeting or exceeding user expectations, and increasing return on investment from the infrastructure.
Headquartered in Westford, Massachusetts, NETSCOUT has over 2,500 employees and offices across the globe. NETSCOUT serves the Global 5000 enterprise community as well as government agencies and telecommunications service providers.
The Manager of Inside Sales is responsible for managing and supporting strategic field sales plans and initiatives to achieve corporate revenue goals. The Manager of Inside Sales will drive and coordinate campaigns, monitor sales metrics and mentor Business Development Representative's to be successful in achieving team goals. They will collaborate with various leaders and professionals so it's essential that they have excellent communication skills and feel comfortable working in a team environment. The Manager of Inside Sales is expected to motivate and builds a high performing business development team to generate meetings, pipeline and revenue to achieve specific goals.
Essential Duties and Responsibilities (Other duties may be assigned):
Manage the assigned Business Development Sales team in North America
Manage Campaign and MQL lead generation activities for team
Ensure Business Development Sales team is aligned and adapts to field initiatives and campaigns
Work with Inside Sales Management to set and track sales targets for assigned team
Coach assigned Business Development Representatives to achieve goals and assigned targets
Suggest and implement improvements in the sales administration process
Coordinate department projects to meet deadlines
Report on regional campaign KPI's and suggest improvements
Prepare monthly, quarterly and annual campaign results to sales leaders
Research and discover methods to increase customer engagement
Ensure sales, finance and legal policies and procedures are met
Build an open-communication environment for your team
Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
5-7 Years proven work experience as an Manager, ideally as an Inside Manager and/or Business Development teams
Experience with Infrastructure and Networking software solutions a plus
Experience with Cyber threat and DDoS software solutions a plus
Business development campaign experience
Experience managing campaigns on a project and timeline basis
Excellent Experience around data (leads and Accounts) that feed business development campaigns
Experience working with Inside teams that support field sales teams.
Hand on experience using sales enablement tools such as Outreach, ZoomInfo and LinkedIn Sales Navigator
Hands on experience with SFDC software
Strong Excel experience and using data tables a plus i.e. Tableau, Looker, SQL
Experience working with marketing tools i.e. Marketo
Strong understanding of lead generation techniques to develop MQLs and SQLs for the BDR team
Experience with ad campaigns through Content syndication, LinkedIn or Digital ads
Ability to write messaging for campaigns
In-depth understanding of the sales administration process
Excellent interpersonal and team management skills
Experience working cross functionally with the field, finance, legal, order operations
Strong analytical and organizational skills
Numerical abilities and problem-solving attitude
The people behind our products are responsible for our company's success, and we take your career ambitions seriously. As a NETSCOUT Systems employee, you'll enjoy a generous benefits package, including a liberal vacation policy, matching 401k plan, tuition reimbursement, medical, dental, domestic partner benefits, company-paid life insurance, short & long term disability & AD&D. We also offer both a Flexible Medical & Childcare Spending Account.
NETSCOUT Systems, Inc. is an EEO/Affirmative Action Employer.
Location: MA - Westford, US-TX-ALLEN
Activation Date: Friday, May 7, 2021
Expiration Date: Thursday, July 1, 2021