Responsible for driving revenue-producing results by managing a team of sales representatives to meet and/or exceed regional sales objectives. Lead a sales team in the development of customer/owner/dealer relationships as well as prospective retail accounts. Develop and implement strategies to ensure team achieves consistent operational excellence in all company standards, directives and initiatives.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
Win as a team - make big things happen by working together and being open to new ideas
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
Drive results and growth
Respect and promote inclusion and diversity
Do what's right for each other, our customers, investors and our communities
Competencies and Skills:
Strong understanding of markets to best represent coverage, maximize opportunities, and the
XFINITY brand for all distribution types.
Execute on Comcast sales strategies to highly-effective results.
Ability to clearly articulate a vision or present results/opportunities to internal and partnership
Creating and developing a performance-driven culture with a "Working Together to Win Together"
Exceptional Leader and Developer of people and teams:
Take pride and personal ownership in leading and developing a team of specialized Indirect Sales
Account Executives to both personal and team success.
through Sales Coach on a regular cadence.
Conduct field ride-alongs with Indirect Sales Account Executives
Take initiative to seek out strategic partnerships with other sales functions within Comcast.
Ability to influence others (internal and external partners) for mutually beneficial results.
Establish regular meeting cadence with master agents and owners.
Manages ongoing relationships with third-party vendors, and develops and distributes promotional and communications materials.
Ensures adequate product supplies, trains vendors' sales staffs, and resolves retailer/dealer/agent issues.
Serves as liaison to channel partners with regards to any sales related issues.
Performs sales activities for an assigned geographic area or product/service line through indirect sales channels to achieve or exceed assigned revenue objectives.
Develops quarterly programs within budgeted guidelines.
Manages assigned accounts to sales and cost budgeted objectives.
Coordinates between departments to achieve sales and cost budgeted objectives.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Field of Study
Solid retail knowledge that demonstrates a passion for world class sales and service, innovation, as well as personal and team development.
Proven relationship building, collaboration and people leadership skills.
Will be required to travel (same day, within regional area) for field coaching and field visits with team and partners on a regular basis.
Highly proficient in process analysis and improvement skills evident in ability to lead and support change management with collaborative, thorough, and detailed implementation plans.
Highly proficient in reviewing and analyzing data - demonstrated applied data and analytics skills.
Demonstrated sales and operations excellence skills in a changing work environment.
Able to communicate effectively and tactfully with persons at all levels in-person, through video conferencing, over the phone, and in writing.
Comfortable & adaptable when working with new technology.
Has an accountable work style, friendly demeanor, and offers appreciation to others easily.
Highly-effective organizational and time management skills. Able to work on multiple project simultaneously that are deadline sensitive.
Proficiency in all MS Office applications preferred.
Comcast is an EOE/Veterans/Disabled/LGBT employer