SUMMARY: The Manager In Training position is a training position for associates who have prior Store Manager experience with another company or are an Assistant Manager who has been identified as being promotable in a short period of time. The position is typically held no longer than 90 days during which time the associate is trained on all aspects of a Citi Trends Store Manager. The MIT reports directly to the Store Manager when in an assigned store. The District Manager will determine which store(s) the MIT may be assigned. During this training time frame, the MIT assists the Store Manager in all merchandising, operational and human resources functions for an individual store in order to achieve or exceed planned sales and profits by performing the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by the Store Manager or District Manager:
Secures and counts all money in store including cash, checks and credit cards.
Ensures all deposits are made per policy at a designated bank location.
Responsible for check acceptance and authorization.
Operates and balances register according to company guidelines.
Knowledgeable and aware of all store operations such as, but not limited to, utilities, fire/safety hazards, signage and store layout.
Recruit, hire and train all employees at store level.
Responsible for training all store associates using the Company training programs.
Create employee schedule in order to maximize productivity while maintaining budgets and meeting sales goals.
Responsible for accurate receiving of store shipments according to company guidelines.
Must secure store keys at all times.
Responsible for all daily and weekly paperwork and balancing registers.
Takes all markdowns and price adjustments in a timely manner according to company policy.
Aware of causes of inventory shrinkage and insure loss prevention policies are followed.
Maintains low inventory shrink results and high audit scores as acceptable per company. policy, takes action to insure these goals are achieved.
Approves merchandise refunds and exchanges.
Communicates Buyers and District Managers via voice mail and written communication about merchandise concerns.
Maintain clean, organized store and stockroom in accordance with current merchandising directives.
Assists District Managers with any information/help requested such as filling in at another store.
Abide by and set example for all company policies, procedures and safety issues.
Maintains high standards of customer service including greeting customers and efficiently and accurately recording transactions.
Responsible for efficient usage of budgeted payroll dollars through the use of effective scheduling guidelines and in utilizing associates with flexibility in their available hours.
Maintains accurately all logs and documentation required by the Operations, Merchandising, Human Resource, or Loss Prevention departments.
Ensure strict compliance to all Federal, State and Local labor laws and accurate record keeping of store personnel files.
Responsible for developing and maintaining a positive work environment in store and addressing all associate relations issues to insure achievement of such an environment.
Enforces policies and procedures which uphold the efficiency of the store including, but not limited to, customer layaways, customer refunds and exchanges.
Holds monthly meetings with store associates to discuss current standards and compliance as directed by the District Manager.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High school diploma, 3 years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Ability to read and understand documents such as general correspondence, cash reports, markdown reports and office procedures/memos. Ability to speak effectively with customers and employees of the company. Strong interpersonal and communication skills.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to talk and hear
Manual dexterity is required to operate registers and telephone
Ability to lift 30 lbs and move fixtures
Ability to stand for long periods of time
Ability to travel to other store locations as needed
Citi Trends, Inc.