Manager, In Park Revenue Warehouse (Culinary/Merchandise/General Receiving) (Busch Gardens Williamsburg)

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do:

• Ensure that all Standard Operating Procedures are followed for all areas related to warehousing.

• Control and manage assets received, stored, and delivered through the culinary and merchandise warehouse.

• Oversight of weekly cycle counts and annual physical inventory process of both Culinary and Merchandise warehouses.

• Always maintain a safe work environment and ensure safe operation of all equipment and vehicles.

• Manage all daily aspects of the In-Park Revenue (IPR) warehouse operations to include product delivery HACCP, safety, driving, fleet maintenance, general training and documentation programs to ensure that all department, park, company guidelines are met.

• Ensure all corporate compliance requirements are met.

• Assist with preparation of annual warehouse budget.

• Assist the culinary leadership team with procurement of culinary products, rotation of products (FIFO) and communicating deadstock items.

• Responsible for the oversight and development of warehouse ambassadors and leadership team by supplying training, feedback, coaching and scheduling.

• Maintain compliance with all Food Safety and Merchandise guidelines, hygiene and cleanliness standards

• Oversee budget to include controls in product cost, operating expenses, and labor expenses to maximize profitability.

• As appropriate, recommend improvements to processes, production, or labor requirements.

• Responsible for the coordination of scheduling of warehouse leadership and ambassadors.

• Participate in park leadership duty rotation which encompasses any needed operating or administrative functions.

• Other duties as assigned.

Requirements and Competencies

Education/ Experience:

• Must have a high school diploma or equivalent

• Must have at least 3 years' experience operating in a fast paced culinary, merchandise or similar warehouse environment and 5 years of Leadership experience.

• Demonstrates success in leading people in a fast-paced, complex environment.

• Must be familiar with domestic and import shipping logistics to include inbound and outbound shipments.

• Must be proficient in receiving and allocating product in both a culinary and merchandise warehouse environment.

• Must have experience operating forklifts, box trucks, pick-up trucks, etc.

Certifications:

• Must complete DOT enrollment and acceptance.

• Must have a valid driver's license and able to meet Company driving standards.

• Must have or be able to obtain National Restaurant Association Education Foundation Serve Safe Food Safety Manager's Certification.

• Must be comfortable and able to work with all food types, including food allergens

Leadership Commitment:

• Must be flexible in work locations based on business needs and career development opportunities.

• Must be available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; weekends, and holidays.

• Must be able to be nimble to the business demands while running an efficient warehouse operation.

• Must be able to understand/interpret and train others on financial reports, to include Profit and Loss (P&L) statements, sales and budget reports.

• Must be able to maintain a positive work environment, culture, and collaborative atmosphere.

Communication:

• Must have excellent written and verbal communication skills.

• Must be able to communicate effectively with ambassadors, guests and leadership.

Physical Demands:

• Position engages in extensive walking and standing throughout work shift

• Perform the following physical activities on a frequent basis; stand, walk, climb, bend floor-to waist/waist-to-overhead and reach overhead, simple grasp and fine manipulation tasks.

• Must be comfortable operating forklifts, box trucks, pick-up trucks, etc.

• Must be comfortable working around fumes/dust/odor.

• Must be able to move freely around work areas.

• Must be able to push/pull/manipulate a rolling pallet jack with weights up to 1200 pounds

• Must be able to frequently lift/carry up to 50 pounds unassisted; 90 pounds with assistance.

• Must be comfortable working at heights.

• Must be able to work indoors with or without A/C and outdoors in all weather conditions and temperature extremes.

Desired Qualifications:

• Working knowledge of Microsoft Office Suite, SAP applications, SAMMS, Merchandise inventory management systems, and scheduling programs.

• Possession or pursuit of a bachelor's degree preferred.

The perks of the position:

• Paid Time Off

• Complimentary Park Tickets and Passes

• Park Discounts on Food and Merchandise

• Medical, Dental, and Vision Insurance

• 401K Retirement plan

• Voluntary Insurance

• Life Insurance

• Disability Benefits

• Tuition Reimbursement

• Dependent and Health Care Flexible Spending Accounts

• Employee Assistance Program

• Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.