Manager II

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

Manager II - Starting Market Rate Salary $85,421.70

Under the supervision of the Regional Director/Assistant Regional Director supervises regional team members/team coordinators (Nurses and Inspectors) in conducting certification surveys, licensure inspections, and investigations, including investigations of abuse, neglect, or exploitation, in Home Health and Hospice Agencies to determine compliance with state and federal laws, regulations, and rules. Participates as an active member of the Regional Management Team.

Ensure timeframes/data entry deadlines are met for all visits. Coordinates the activities and the department resources for a Home and Community Support Services unit to meet program goals. Assists Regional Director/Assistant Regional Director in performing administrative tasks as assigned. This position requires local and occasional statewide travel.

The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuityas well as 401(k) and 457 Programs under the Employees Retirement System of Texas.

Essential Job Functions:

Supervises unit/staff including planning work schedules, monitoring output, and ensuring compliance with policies and procedures.

Evaluates program, procedures, or processes for effectiveness through review (for example, reviews statistics, reports, operations, findings, case readings, surveys, quality assurance activities, performance measures, best practices) and reports results or makes recommendations to resolve issues or improve performance.

Tracks, monitors, plans, coordinates, or schedules activities on a complex level to ensure deadlines or requirements are met.

Serves a liaison for assigned area on complex issues with agency staff or outside entities. Plans, participates in, and monitors staff training.

Selects, manages, and develops staff through conferences, mentoring, training, and performance appraisal.

Testifies at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Knowledge Skills Abilities:

Knowledge of specialized program areas in Long-Term Care Regulatory such as Home Health and Hospice.

Ability to perform supervisory, managerial, or professional work.

Knowledge of and ability to monitor compliance with policies and procedures.

Knowledge of and ability to interpret local, state, and federal laws and regulations relevant to program area.

Knowledge of applicable agency program policy and monitoring systems.

Skilled in developing guidelines, procedures, rules, and regulations.

Skill in problem solving and decision making.

Skill in building and maintaining effective work relationships.

Ability to work as a member of a management team.

Ability to organize workloads and set priorities to meet deadlines.

Ability to coach employees to develop their capabilities including providing encouragement and training to improve job performance.

Ability to devise solutions to administrative problems.

Ability to establish goals, and objectives, organize workloads and set priorities to meet deadlines.

Ability to develop and evaluate administrative policies and procedures.

Ability to communicate with others to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.

Ability to effectively interact with others in political/stressful situations.

Ability to coach employees to develop their capabilities including providing encouragement and training to improve job performance.

Ability to plan and direct program activities to support agency goals.

Registration or Licensure Requirements:

The applicant must successfully complete all training (federal/state) and any testing following training within one year of the hire date. Initial Selection Criteria:

Experience with Home Health or Hospice agencies.

Minimum of 2 years' experience performing supervisory, managerial, or professional work.

Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment preferred. Experience and education may be substituted for one another on a year-by-year basis.

Additional Information:

Must be able to work hours other than 8 AM to 5 PM, Monday through Friday, as necessary. Ability to travel occasionally (i.e., quarterly) for activities such as out-of-town meetings or training sessions. Note: This position is able to work a compressed workweek with options Monday-Thursday, Tuesday-Friday, and Friday-Monday, 10-hour days.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need an accommodation to participate in the interview process, please notify the person scheduling the interview.

All applicants must pass a fingerprint criminal background check.

If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work. I-9 Form

• Click here to download the I-9 form.

MOS Code:

Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position include 111X, 112X, 113X, 114X, 611X, 612X, 621X, 631X, 632X, 641X, 648X, SEI15, 0203, 0207, 0302, 0502, 5502, 0602, 0802, 1802, 6302, 6502, 7202, 7208, 7210, 7220, 8U000, 9G100, 16GX, 41AX, 86M0, 86P0.

All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form

• Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS