Manager II, Learning And Development

Wal-Mart Bentonville , AR 72716

Posted 2 months ago

Position Summary...

What you'll do...

  • Manages program effectiveness by measuring and analyzing trainee performance; identifying program inconsistencies and deficiencies; reporting inconsistencies and deficiencies to senior leadership; providing performance feedback to associates; working with associates to resolve inconsistencies and deficiencies in learning; and increasing work productivity and reducing overall cost.

  • Implements training development standards and governance by adhering to governance processes for content development and maintenance; communicating standardized training processes to key business partners in order to ensure operational continuity; identifying opportunities to replicate best practices and processes; making recommendations for implementation and delivery approaches; providing process definition and management to the organization; ensuring leadership and implementation teams have necessary materials; and managing the internal control assessment and remediation approach.

  • Manages development of complex training programs, performance support tools, and resources by conducting research on learning needs, learning environments, knowledge gaps, and behavioral changes; supervising development of blended learning options; and ensuring alignment with technology and business support infrastructure.

  • Manages learning content by auditing existing learning materials; reviewing and editing final drafts; adapting content to changing learner needs; collaborating with subject matter experts; determining operating parameters; aligning content with business goals and initiatives; maintaining consistency through quality control measures; and providing project status updates to stakeholders.

  • Creates and oversees the learning environment by researching industry techniques that increase facilitation effectiveness; developing best practice approaches and ensuring integration into the facilitation program; delivering training materials; assessing facilitator performance; providing guidance on facilitator development and performance skills in learning solutions delivery; developing and delivering train-the-trainer programs; collaborating with internal customers; and engaging in facilitation interventions to build facilitator capability and positively impact contact center operations.

  • Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.

  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications

Bachelor's degree in Business, Human Resources, Communications, Education, or related field and 2 years' experience in adult learning, training

content development, or related area OR 4 years' experience in adult learning, training content development, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Instructional Design Software, Leading a cross-functional team, Project Management

Masters: Human Resources, Masters: Learning and Development

Project Management

  • Project Management Professional

  • Certification, Six Sigma

  • Certification

Primary Location...

508 SW 8TH ST, BENTONVILLE, AR 72712, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer

  • By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity - unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

"Walmart supports their associates. They really are like your second family away from home." - Adele Garcia, Global HR Operations

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.

Discover NW Arkansas

  • Art

Crystal Bridges Museum

Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.

  • Culture

Walton Arts Center

Arkansas' premiere center for visual arts and entertainment.

  • Education

The Amazeum

An interactive children's museum that's fun for the whole family.

  • Commune

Botanical Gardens

42 acres of premiere public garden space.

  • Explore

Devil's Den State Park

Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.

  • come together

Fayetteville Square

The best of shopping and restaurants, right in the heart of Fayetteville.

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents

  • Financial benefits including 401(k), stock purchase plans, life insurance and more

  • Associate discounts in-store and online

  • Education assistance for Associate and dependents

  • Parental Leave

  • Pay during military service

  • Paid Time off - to include vacation, sick, parental

  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

Frequently asked questions

  • On average, how long does it take to fill out an application?

On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.

  • Can I change my application after submitting?

No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.

  • How do you protect my personal information?

Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.

  • What are the recommended Internet Browsers for applying for open roles?
  • Internet Explorer 8.0+
  • Firefox 4.0+
  • Safari 4.0+
  • Chrome 12+

See All FAQs

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When you join us in Learning & Leadership, you're immersing yourself in our culture, becoming a trailblazer for cutting edge talent development and a true agent of influence in our business. You'll sweep us off our feet if… * You have demonstrated success in learning & development methodologies, talent management, and talent planning * You have strong project management and organizational skills and can manage a large portfolio of projects * You can communicate to audiences at all levels, from entry-level associates to senior leaders * You're driven to execute and act quickly to get things done * You're not comfortable with the status quo but instead are constantly looking to improve outcomes * You have great listening skills, critical thinking skills, and solution-articulation skills * You have excellent communication, problem-solving, and conflict resolution skills * You are comfortable working in complex, heavily matrixed environments * Ideal candidate will be able to build customized, cutting-edge learning and talent planning solutions and execute solutions quickly and efficiently * Experience with or certifications in assessments (Hogan, Raven, KFAP), 360 feedback, and coaching a plus You'll make an impact by… * Directing development of complex training programs, performance support tools, and resources by conducting research on learning needs, learning environments, knowledge gaps, and behavioral changes; managing development of blended learning options; and ensuring alignment with technology and business support infrastructure. * Leading the development, evaluation, and implementation of learning & development and talent management standards and governance by researching and benchmarking industry standards; defining and documenting standardized training processes to ensure operational continuity; identifying opportunities to replicate best practices and processes; making recommendations for implementation approaches; providing process definition and management to the organization; ensuring leadership and implementation teams have necessary materials; evaluating training development requests and determining their status; and managing the internal control assessment and remediation approach. * Driving and supporting learning & development and talent management experience by consulting with stakeholders; recommending solutions to learning gaps and needs; collaborating with other to ensure quality training; supporting the implementation of customized training plans for associates. * Leading learning & development programs, talent management, and strategy implementation by evaluating gaps, needs and assessment results; delivering training materials; analyzing and evaluating requests for training in order to guide curriculum development; developing frameworks to drive consistency in training; working with key stakeholders to ensure development, maintenance, and implementation of training content; monitoring and tracking training content development and implementation; evaluating impact and effectiveness of training content implementation; and leading the training content steering committee. * Directing program effectiveness by measuring and analyzing participant performance; identifying program inconsistencies and deficiencies; reporting inconsistencies and deficiencies to senior leadership; providing performance feedback to associates; working with associates to resolve inconsistencies and deficiencies in learning; and increasing work productivity and reducing overall cost. * Driving the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance; accordingly, developing contingency plans; and demonstrating adaptability and supporting continuous learning. * Providing supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. * Promoting and supporting company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open-Door Policy. * Ensuring business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events. Minimum Qualifications * Bachelor's degree in Business, Human Resources, Communications, Education, or related field and 4 years' experience in adult learning, training, content development, or related area OR 6 years' experience in adult learning, training content development, or related area. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications Bachelor's degree in Business, Human Resources, Communications, Education, or related field and 4 years' experience in adult learning, training content development, or related area OR 6 years' experience in adult learning, training content development, or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Instructional Design Software, Leading a cross-functional team, Project Management, Supervisory Masters: Human Resources, Masters: Learning and Development Project Management - Project Management Professional - Certification, Six Sigma - Certification Primary Location... 508 SW 8TH ST, BENTONVILLE, AR 72712, United States of America About Walmart At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for? Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity - unique styles, experiences, identities, ideas and opinions - while being inclusive of all people. "Walmart supports their associates. They really are like your second family away from home." - Adele Garcia, Global HR Operations Hello, NW Arkansas With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone. Discover NW Arkansas * Art Crystal Bridges Museum Celebrate the American spirit in a setting that unites the beauty of art and the power of nature. * Culture Walton Arts Center Arkansas' premiere center for visual arts and entertainment. * Education The Amazeum An interactive children's museum that's fun for the whole family. * Commune Botanical Gardens 42 acres of premiere public garden space. * Explore Devil's Den State Park Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty. * come together Fayetteville Square The best of shopping and restaurants, right in the heart of Fayetteville. All the benefits you need for you and your family * Multiple health plan options, including vision & dental plans for you & dependents * Financial benefits including 401(k), stock purchase plans, life insurance and more * Associate discounts in-store and online * Education assistance for Associate and dependents * Parental Leave * Pay during military service * Paid Time off - to include vacation, sick, parental * Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits. Frequently asked questions * On average, how long does it take to fill out an application? On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. * Can I change my application after submitting? No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. * How do you protect my personal information? Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. * What are the recommended Internet Browsers for applying for open roles? * Internet Explorer 8.0+ * Firefox 4.0+ * Safari 4.0+ * Chrome 12+ See All FAQs Recently viewed jobs Wal-Mart Bentonville AR

Manager II, Learning And Development

Wal-Mart