Manager I

Texas Health & Human Services Commission Austin , TX 78719

Posted 2 weeks ago

Manager I - The Child Protective Services (CPS) Federal State Support Manager I performs routine (journey-level) managerial work administering the daily operations and activities of the agency's business functions in the areas of Foster Care eligibility, Adoption and Permanency Care Assistance (PCA) eligibility, Accounting, Social Security Coordination and management of IV-E audit requirements. Work involves establishing goals and objectives, procedures, and policies; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating business functions, division, or department activities.

Supervises the work of others. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Essential Job Functions:

Manages day-to-day activities within a business function, division, or department.

Manages staff development plans and activities.

Establishes goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities.

Develops and implements techniques for evaluating business function, division, or department activities.

Provides input in the development of new policies and procedures and monitors compliance with policies and procedures.

Provides technical expertise and guidance regarding questions related to the business functions, division, or department in the areas of Foster Care eligibility, Adoption and PCA eligibility, Accounting, Social Security Coordination and management of IV-E audit requirements.

Identifies areas of needed change and makes recommendation to improve operations.

Prepares management and productivity reports.

Supervises the work of others.

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned to maintain unit operations.

Knowledge Skills Abilities:

Knowledge of local, state, and Title IV-B and IV-E federal laws and regulations relevant to a business functions, divisions, or department; and the principles and practices of public administration and management.

Must possess knowledge of Title IV-E federal eligibility requirements to include some level of experience in utilizing the Title IV-E Foster Care Eligibility Review Guide (Review Guide) that provides a consistent and uniform approach for federal and title IV-E agency staff to use in complying with the title IV-E requirements.

Skill in utilizing TIERS and IMPACT systems to research Medicaid related issues that can impact a DFPS client's eligibility for Medicaid.

Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, and the use of a computer and applicable software.

Ability to manage business function, division, or department activities; to establish goals and objectives; to devise solutions to administrative problems; to develop and evaluate administrative policies and procedures; to prepare reports; to communicate effectively; and to supervise the work of others.

Registration or Licensure Requirements:

None required. Initial Selection Criteria:

Minimum qualifications section will include education and experience.

  • Graduation from high school or equivalent

  • Graduation from an accredited four year college or university

  • Three years full-time consultative, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or DFPS experience

Acceptable Substitutions:

  • One additional year full-time consultative, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or DFPS experience may be substituted on a year-for-year basis for the required education, with a maximum substitution of four years

  • Graduate degree may be substituted for the required experience, with a maximum substitution of two years

Additional Information:

Extensive flexibility for teleworking, and a routine telework agreement can be negotiated with applicant upon completion of training. MOS Code:

MOS Code:

There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.

As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form

  • Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form

  • Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.


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Manager I

Texas Health & Human Services Commission