Manager, Human Resources

Manager, Human Resources

North American Bancard

North American Bancard is looking for an HR Manager who will be responsible for the leadership and facilitation of the development of culture and key capabilities for the organization. This role will be accountable for partnering with leaders and team members to secure and maintain a productive, diverse and engaged workforce, composed of the best talent available. Through the design, development and implementation of People Operations strategies,the HR Manager works to align our Human Capital with the Business Plan design and execution in order to achieve business results and sustainable growth. In this role, you will collaborate with your client leaders to foster a culture of engagement where all team members feel supported to do their best work and enjoy a sense of pride and commitment.

What You'll Do:

• Partner with leaders in the development of Integrated Human Capital Plans and ensure alignment with the strategic plans of the organization or entity

• Proactively identify, address and improve culture or leadership issues to support a strong productive work environment

• Support change management and communication plans to facilitate major organizational changes

• Counsel leaders and employees regarding the intent, application, and compliance requirements of internal policies and significant labor and regulatory laws

• Assist team members and leaders in resolving issues related to employee relations, performance, and/or code of conduct/ethics

• Respond to team member questions with white-gloved customer service, work for best possible outcomes in the shortest amount of time

• Conduct fact-finding investigation activities (e.g., interviews, document review, consultation with appropriate Company leaders, etc.) related to internal and external inquiries, complaints and concerns and prescribe appropriate remedy to resolve complaint or concern

What We Need from You:

• Bachelor's Degree in Human Resources or related field, Masters in HR or Labor Relations or equivalent preferred

• Minimum 6 years HR experience, including 4 years' experience as a business partner or a generalist capacity; experience leading direct reports preferred

• Experience in Financial Services, Technology, FinTec, Payments processing, or IT support preferred

• Experience working in a privately owned, high growth company with an engaged owner preferred

How to Stand Out:

• Performance Management (PM), Leadership Development and Succession Planning experience;

• Strong in conflict resolution and Employee Relations

• Experience with Workday

• Change management and project management skills

• Workforce planning and organizational design

What We Offer:

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage

• Flexible Paid Time Off

• 401(k) + Match

• Mental Health Support & Well-Being Program

• Paid Maternity & Paternity Leave

• Education Assistance

• Company-funded Lifestyle Spending Account

Salary Range: $76,009 - $ 136,000

Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

Travel Required: 10%

Please note: North American Bancard is a US-based company and no sponsorship is available for this position at this time.

Who We Are:

Our People Operations team is taking deliberate action to nurture a high commitment/high performance culture that is grounded in respect, responsiveness and results. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We look for dedicated individuals who thrive in a quick to change, challenging, collaborative environment but do their best work when part of a high trust, caring team.

North American Bancard (NAB), and our family of companies, help businesses prosper through smarter commerce for all. Propelled by our core values of simplicity, experience focus, and partnership, we continue to innovate the next generation of payment technologies and experiences for our clients and their customers. Our team is trusted by hundreds of thousands of business owners to process more than $100 billion worth of transactions every single year.

Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling.

At North American Bancard, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

To learn more about North American Bancard and our family of companies, visit our website: https://www.northamericanbancard.com/company/our-companies