Manager, Human Resources - Network Operations

Charter Spectrum El Segundo , CA 90245

Posted 2 weeks ago


Responsible for implementing and managing human resources policies and programs for the Network Operations' Inside Plant (ISP) department in the areas of retention of critical talent, continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership and communication decisions. Promotes equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Understands and support the accomplishment of business priorities. Builds solid relationships with Business Leaders, creating better decisions and organizational effectiveness. Combines HR mastery and industry knowledge to appropriately evaluate and resolve complex HR issues within a fast paced and changing business environment.


  • Focus on service delivery in support of business organizations, providing advice and recommendations

  • Ensure legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADAAA to minimize risk/exposure to the company

  • Provide guidance to ensure the integrity of the performance management program and the development of employees

  • Oversee all aspects of employee relations; ensure Company policies are administered fairly and consistently

  • Provide consultative support to managers and supervisors

  • Partner with respective client group in order to understand the business challenges and to ensure effective and timely HR support

  • Manage organizational change

  • Oversee recruiting and staffing process ensuring compliance with EEO, FCC and Affirmative Action; design and implement employee retention strategies

  • Oversee timely and accurate payroll processing and commission reporting

  • Conduct employee investigations and oversee all escalated employee issues, including ethics point reports

  • Establish local procedures to ensure compliance with Company and regulatory agency requirements

  • Hire, train and manage performance and development of direct reports

  • Oversee Human Resources communications

  • Participate in enterprise wide taskforce initiatives

  • Monitor processes and ensure accurate maintenance of employee files and HRIS database

  • Oversee safety programs and follow company procedures for drug testing

  • Review and oversee unemployment and workers compensation claims

  • Possess comprehensive knowledge of employee benefit programs, and oversee annual enrollment

  • Oversee Labor Relations Programs and participate in Labor Relations Negotiations as needed

  • Participate in budget planning as needed and manage departmental expenses

  • Perform other duties as required


  • Bachelor's degree in human resources, business, or organizational behavior or related field and/or equivalent experience

  • Minimum five (5) years of Human Resource Generalist experience in a multi-location environment

  • Minimum two (2) years of HRIS and MS Office experiences

  • Minimum two (2) years of demonstrated project management experience.


  • HR Manager experience supporting a technical and geographically disperse employee population

  • Ability to communicate orally and in writing in a clear and straightforward manner

  • Knowledge and experience with California employment and labor laws

  • Ability to communicate with all levels of management and company personnel

  • Knowledge of staffing and employment practices

  • Able to speak in a public forums and effectively manage/lead projects

  • Supervise the work of others

  • Deal with the public in a professional manner

  • Maintain confidentiality of information

  • Familiar with recruitment trends and technologies

  • Ability to make decisions and solve problems while working under pressure

  • Strong PC skills and MS Office skills

  • Knowledge of wage and hour laws

  • Able prioritize and organize effectively

  • Ability to show judgment and initiative and to accomplish job duties

  • Work independently

  • Knowledge of local state and federal employment laws and procedures

  • Knowledge of employee relation's procedures and applicable law


  • Master's Degree

  • Supervisor experience

  • Certifications for Human Resource Professionals (PHR, SPHR)

  • Valid driver's license with satisfactory driving record within company required standards


  • Office environment

  • Travel required, up to 30%

The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to "virtually" meeting you.

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

FCC Unit: 13558 Business Unit: Network Operations HGN505-NOBO Apply Now Apply Later

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Manager, Human Resources - Network Operations

Charter Spectrum