Manager, HR Risk & Compliance

Manulife Manila , AR 72442

Posted 3 months ago

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

Individual Contributor: Yes

Shift: Day shift


The role of the Manager, HR Compliance and Risk Management is accountable for the effective operation of key risk and compliance programs for Global HR. These programs include: Records Management, Regulatory Compliance, Privacy, Operational Risk and other compliance programs at Manulife.

The Manager HR Compliance and Risk Management interacts with HR Team in Asia and North America,, Regional Compliance, Legal Counsel and their Risk and Compliance counterparts in other divisions.

The individual should have knowledge of compliance requirements pertaining to Human Resources, financial institutions and industry issues in order to develop solutions that meet compliance and business requirements.


  • Support the development and implementation of HR compliance programs within Global HR

  • Act as the Records Management expert for the HR team

  • Act as the Business Unit Compliance Officer for Global HR in Asia

  • Respond to compliance inquiries from Global HR and provide timely and sound solutions, while satisfying regulatory requirements

  • Ensure that recorded compliance requirements and issues on the compliance management database are documented, monitored and kept up-to-date

  • Ensure that required SOX requests, self-assessments, and regulatory documents are completed and reviewed prior to filing

  • Address and support the resolution of internal audit, internal controls and/or compliance issues as identified

  • Participate in divisional discussions regarding risk and compliance programs for HR

  • Coordinate the preparation and presentation of compliance data and reports for senior management as required

  • Develop and deliver Risk and Compliance Officer training on compliance matters

  • Keep abreast of the regulatory environment and emerging issues/trends, and review/update control processes to ensure practices are in line with current industry requirements


  • Preferably, has an educational background in any of the following field: Economics, Business, Legal, or Accounting

  • Exposure to compliance related work areas; including records management, privacy, regulatory requirements, risk, and SOX

  • Ability to interact effectively with various levels of the business unit, management, legal counsel, and counterparts in other divisions

  • Strong organization, consulting, negotiation, communication and interpersonal skills

  • Proven ability to negotiate and influence at the senior management level

  • Strong reporting writing skills including management reports, including analysis, risk and controls assessments

  • Knowledge of human resource management and regulations

  • Ability to deliver effective training on selected compliance programs

  • Professional attitude and adherence to a high ethical standard

  • Ability to use LAN and PC applications including: Windows, Lotus Notes, Internet environment, Microsoft Office, Archer and Bridger

  • Experience with Workday, Taleo, and Cornerstone/Compass is an asset

  • Approximately 3-4 times monthly, a late afternoon/evening or early morning shift will be required to facilitate discussions with Asia colleagues

  • For Internal Employees:

Please note that if you wish to apply for this position, the following specific hiring policies found on MFCentral, Employee Services, Recruitment Services apply:

  • Employees involved in a documented Performance Improvement Process are not eligible to apply for any internal job postings until after the process has been successfully completed

  • For contract employees, it is good practice to inform your manager that you are interested in applying to another role

  • Any Employee who is interviewing for internal opportunities must notify their manager prior to meeting with the Business (i.e. Hiring Manager or Hiring Manager's representative)

  • All internal applications must be received online through Workday

  • For those employees who move to a different role but remain at the same career band as a result of a job posting or a job placement it is expected, in most instances, that there will not be a change in the employee's salary

If you are ready to unleash your potential it's time to start your career with Manulife/John Hancock.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of June 30, 2019, we had over $1.1 trillion (US$877 billion) in assets under management and administration, and in the previous 12 months we made $29.4 billion in payments to our customers.

Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

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Manager, HR Risk & Compliance