Manager - HR & Admin

Who we aremobileLIVE is one of the fastest-growing IT Services and Consulting companies in Canada and serves some of the most iconic brands, including Google,  Loblaws, Staples, Telus, Bell, Rogers, CIBC, BMO, CMLS, Fossil, Fitbit and more.Over the last decade, we have achieved 100% client retention and earned more than 20 notable industry recognition. This reflects our reliability in delivering what we promise and the quality we bring to every engagement.Join our growth-driven culture and help us lead, innovate, and simplify. We are looking for a team members who embody our values:

• Empathetic - we listen, we understand, and are considerate of everyone
• Persevering - we dont give up on challenges or people and go all the way
• Inclusive - we value everyone and their perspectives
• Reliable - we deliver what we promise, and more
• Innovative - we make things better than they were yesterday

The roleWe are seeking an empathetic, agile, and results-driven individual who can effectively partner with relevant departments to own and drive the HR function and the Employee Experience at mobileLIVE. As Manager - HR, you will drive the complete employee journey which may include stages in onboarding, retention and engagement programs while developing and reinforcing the desired brand culture.You will

• Participate as an executive team member on strategy and business planning, translating those strategic decisions into HR strategies and plans
• Lead a team of HR professionals based in Eastern Canada and South east Asia.
• Collaborate with cross-functional VPs, Directors, Manager and other senior leaders across the organization to define and implement the HR strategic agenda
• Lead the implementation of development, planning, and performance development strategies to manage and retain the best employees through a positive employee experience
• Plan, attend and represent mobileLIVE at different academic and technology/IT related events to promote mobileLIVE Brand and attract talent
• Share knowledge on effective practices, competitive intelligence, improvement opportunities, and transformational needs
• Adhere to high ethical standards, have/maintain detailed knowledge of and comply with all regulations/applicable employment laws
• Respond to and resolve employee concerns, provide career guidance to the staff, proactively communicate on the on-going HR and company initiatives
• Take responsibility for aligning business objectives, employees, and management
• Champion and role model our culture, brand mission, purpose, values, and philosophy
• Support HR team in process improvement projects, onboarding and off-boarding, and high potential employee development necessary to increase organizational effectiveness
• Administer the employee appreciation strategy to promote and automate the employee recognition program

Who you are

• You have a university degree with a concentration in Human Resources, Business, or related discipline
• You have a CHRM/L designation or equivalent
• You have 10+ years' relevant experience in Human Resources, currently working at a senior level, ideally with a focus on employee retention, employee growth and development, compensation and familiarity with federally regulated companies would be an advantage.
• You have the drive and motivation to further your career within the company
• You have experience leading an HR team of professionals across multiple sites and provinces within Canada,
• You have previous experience working within a Shared Services business model (asset)
• You have strong personal credibility, influencing, and other communication skills
• You have exposure to Continuous Improvement tools, methodologies, and culture

What to expectBesides Competitive Salary and working for one of Canadas Best Managed and Top 50 Technology Companies, you should expect: 

• Purposeful Work: autonomy, resources, and time you need to do what matters for our clients and most importantly - you
• Positive Environment: recognition coupled with a flexible environment that celebrates diversity, inclusivity and encourages everyone to achieve their best
• Growth & Development: opportunities to grow professionally and personally through mentorship, training, and development programs
• Transparency & Trust: direction, purpose, mission, and expectations are never a secret; you will always know where you stand as well as where you are going
• Exclusive Perks: discounts on shopping, the gym, insurance, mobile phone plans, not to mention an office smoothie bar and enough coffee to make you vibrate
• Meaningful Benefits: life happens. You will get health, dental, vision, disability, travel insurance, and much more all covered by us
• Unforgettable Events: team bonding, BBQs, office lunches (pizza, always pizza), gala dinners, and any other excuse to have fun

Inclusion and equal opportunity employmentmobileLIVE is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status, or any other legally-protected factors. Disability-related accommodation during the application process is available upon request.Are you ready to join the award-winning team and help us accelerate digital transformation?