Manager House Of Mercy

Employment Type:

Full time

Shift:

Description:

GENERAL SUMMARY:

Provides clinically focused leadership, guidance and supervision to the Lead Resident Counselor, direct care, and case management services staff in the adult halfway house/residential services programs areas. Continuously monitors and assesses the quality execution of counseling/therapeutic services offered/provided adult halfway house/residential services clients and their children. Works with all staff to enhance and expand the scope, quality, and consistency of therapeutic services and interventions to assure that research-based/best practices are being utilized. Coordinates the development and provision of educational programs for adult halfway house/residential services staff to expand clinical skill sets and insure quality service execution.

ESSENTIAL FUNCTIONS:

• Supervises, guides, and directs Lead Resident Counselor, Resident Counselors, Self-Sufficiency, and Case Management staff emphasizing/insuring the provision of qualitative therapeutic services.

• Provides leadership and support to House of Mercy's adult halfway house/residential services programs' accreditation and compliance initiatives/activities.

• Consistently monitors and evaluates the quality and consistency of therapeutic services provided adult halfway house/residential services clients and their children.

• Evaluates overall programming to insure that it is researched/best practice based and tied to measurable outcomes.

• Provides training and education to assigned direct care and counseling staff in such areas as clinical skill development (e.g., group facilitation skills), addiction concepts, program enhancement strategies/approaches, etc. Ensures that staff training/development activities address identified staff and program needs.

• Monitors and evaluates progress/achievement of related goals/objectives.

• Provides oversight to ongoing student internship opportunities.

• Provides crisis intervention/management services and conflict resolution assistance.

• Conducts regular supervisory meetings to review and discuss client progress, assures consistent implementation of treatment plan goals/objectives, and promotes team involvement in problem solving/resolution.

• Coordinates services with community agencies, schools, courts, service providers of significant others, and mental health/other health care professionals to provide an extended, high quality continuum of care for House of Mercy adult halfway house/residential services clients and their children.

• Collaborates with treatment team in developing appropriate discharge plan and aftercare programming. Assists staff in locating housing for residents prior to their departure. Integrates the resident into appropriate post-placement programs including Alumni and Continuing Care groups.

• Assures assigned staff meet client documentation expectations including content quality, timeliness, and relevance. Promptly works with staff to make necessary revisions, changes in order to comply with standards/expectations.

• Maintains an awareness of applicable accreditation, regulatory, and licensing requirements as they relate to programming expectations.

• Accountable for insuring that there is appropriate documentation of all therapy/counseling sessions, significant incident occurrences, phone conversations, etc. consistent with applicable standards/requirements.

• Prepares and distributes required reports and other documentation of services according to House of Mercy policies and procedures, applicable laws, regulations and licensing requirements.

• Assures that adult halfway house/residential services staff, Director and other House of Mercy staff (as appropriate) have the information they need to provide quality service to the client; assists in the training of Resident Counselors.

MARGINAL FUNCTIONS:

• Provides therapy and counseling services when and where necessary including the conducting of initial assessments/intakes that utilize the American Society of Addiction Medicine Patient Placement Criteria (ASAM).

• Provides statistical and research information as requested and/or required by laws, regulations or licensing requirements.

• Supervises staff development of treatment plans and clinical documentation in accordance with program requirements, state regulations, etc. and communicates pertinent treatment plan information to all involved as needed.

• Serves as resource to Administrative Assistant for Data in development of information databases, outcome measurements, and program evaluation.

• Participates in public relations and media efforts to promote House of Mercy. Attends community meetings/activities to promote House of Mercy and enhance relationships with other agencies. Attends training on relevant topics to insure program quality, efficacy, competitiveness, and compliance with licensing/regulatory requirements.

• Participates in House of Mercy's Performance Quality Improvement Process.

• Assists the Director in program/curriculum development as directed.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Master's Degree in a human services related discipline from an accredited program, required.

• Independent licensed masters level prepared mental health practitioner (or eligible within six months of hire).

• CADC certified with the state of Iowa or certified within three (3) months from date of hire.

• Valid Driver's/Chauffeurs License required, must meet Mercy's Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law.

• One (1) year supervisory experience, preferred.

• Proof of completion of Mandatory Reporter abuse training specific to population served within first 30 days of employment.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.