Manager, Hospital Membership And Engagement

Association Of American Medical Colleges Washington , DC 20319

Posted 3 weeks ago

Who we are

The Association of American Medical Colleges is a not-for-profit association dedicated to transforming health care by supporting the entire spectrum of medical education, medical research, and patient care conducted by our member institutions. We are dedicated to the communities we serve and steadfast in our goal to improve the health of all. The AAMC strives to make a positive impact not only in your career, but in your life. We offer a comprehensive benefits package which features:

  • Significant employer 403(b) contribution

  • Public transportation subsidy

  • Generous paid time off program

  • Tuition reimbursement

  • Wellness program that includes: discounted gym membership, onsite yoga and sponsored sports team

The Manager, Membership and Operations will provide operational support and leadership in the management of AAMC hospital/health system membership. Through the Council of Teaching Hospitals and Health systems (COTH), the AAMC provides member hospitals with advocacy resources, professional development offerings, care redesign expertise, and learning networks that exclusively support clinical teaching environments.

The Manager will collaborate with AAMC senior leaders, member hospital/health system CEOs and others to help align and address the priorities of our hospital/health system members with those of the association and its other member groups.

The Manager will work in partnership to develop and deliver services and support to hospital/health system member institutions, COTH CEOs, COTH Administrative Board members, and certain AAMC affinity groups. Areas of focus will include the management of member data and renewals, the development and delivery of member benefits, the design and implementation of meetings and meeting sessions, and ongoing outreach to current and new members.

How will you make an impact?

Manage support and offerings for AAMC hospital/health system members, teaching hospital CEO members, and the COTH Administrative Board. This includes working AAMC leadership and membership to lead the planning, development, implementation, and follow-up related to COTH meetings, COTH Ad Board agendas, and other programming/activities for the COTH CEO members. The individual will work with federal officials, think-tanks, consultants, other AAMC membership groups/staff, and other entities in the development and delivery of the partnerships and interactive discussions that help shape COTH priorities and AAMC positions. The Manager will oversee the scheduling of meetings/programming, coordinate logistics, minutes, "marketing", presentation materials, travel arrangements, constituent reimbursements, etc.

Develop and implement strategies for assuring the completeness and accuracy of records for member hospitals/health systems and the key affinity group members at those institutions, working in collaboration with the AAMC Member Services team.

Serve as the initial and primary point of contact for AAMC member hospitals/health systems who are seeking assistance, as well as those inquiring about membership opportunities.

The Manager will be responsible for tracking membership inquiries, reviewing membership applications for completeness and accuracy, preparing applications for review and approval, and working with Member Services and others to on-board new members.

Independently coordinate for the Health Care Affairs Chief and Senior Director regional outreach events. These might include dinners, site visits, etc. It might require the collection, assembling, and review of data and other materials for use by the Chief, Senior Director, as well as the relevant constituents.

What will you bring to the role?

  • Bachelor's Degree (graduate degree in related field is preferred)

  • 3 Years of Supervisory or Specialized Program Experience

  • 8 Years of Related Work Experience

  • Past Work in academic medicine/at a large teaching hospital is preferred

  • Excellent oral and written communication skills (including web-based).

  • The ability to professionally interact with very busy, high-level executives, public officials, and leading health care experts.

  • Can independently produce a high volume of high quality internal and external written communications.

  • Must be detail-oriented.

  • Must be able to rapidly adopt and utilize the AAMC's on-line membership record system (NetForum)

  • Outstanding customer service skills and the ability to provide concierge-level service for busy executives.

  • Demonstrated project management experience. Must be able to manage from start to finish (and regularly track) a wide range of projects and tasks with limited oversight. This requires a high level of organizational skills and the ability to provide immediate status updates to the HCA Senior Director and Chief.

  • A clear understanding of AAMC-member teaching hospitals and health systems (leadership in patient care, role in training a wide range of professionals, role in clinical research, unique financing issues, emerging challenges, etc.).

If a bachelor's degree is required, related work experience may be substituted in some positions. One year of college course work at an accredited institution is equivalent to one year of related work experience.

The Association of American Medical Colleges (AAMC) is an Equal Opportunity/Affirmative Action Employer. The AAMC is committed to the policy of an equal employment opportunity in recruitment, hiring, career advancement, and all other personnel practices. The AAMC will not discriminate on the basis of race, color, sex, national origin, religion, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, past or current military service, or any other legally protected characteristic.

Please attach a resume as part of the application process. It is important that files DO NOT include periods ( . ) within the file name.

BROWSER REQUIREMENTS: Applications must be submitted using Chrome, Mozilla Firefox, Safari, or Internet Explorer v.10 or higher.

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Manager, Hospital Membership And Engagement

Association Of American Medical Colleges