Research and develop new B2B/B2C partnership opportunities; actively solicit partners to support NOI goals;
Develop compelling value propositions, events and/or programs tailored to each partner;
Lead and manage the execution of partner events; act as main point of contact between partners, Management and stakeholders.
Add value to the Member experience by anticipating Members' needs and concerns - from onboarding through move-out.
Troubleshoot and respond to Members' needs / comments / complaints; take corrective actions, relay pertinent information and/or escalate to management as appropriate.
Support the overall day-to-day operations of High Line Nine.
Act as main point of contact for Members to ensure exhibition and event content is distributed to relevant stakeholders, on a consistent and timely basis.
Manage all day to day liaisons with social media and PR agencies.
Help Management with other special projects and tasks as needed.
Minimum 5+ years in a business role related to partnerships, revenue growth and/or customer experience.
Bachelor's degree (or equivalent) in business, marketing or related field
Excels in a dynamic and evolving start-up environment
Proven business relationship building skills
Passionate about customer experience
Strong self-motivation and drive
Organised, methodical and proactive in managing projects
Ability to where multiple hats whilst maintaining attention to detail
Ability to work independently and under pressure
Excellent written and communications skills
Related Companies is a global real estate and lifestyle company defined by innovation and the most prominent privately-owned real estate firm in the United States. Formed over 40 years ago, Related is a fully-integrated, highly diversified industry leader with experience in virtually every aspect of development, acquisitions, management, finance, marketing and sales. Headquartered in New York City, Related has offices and major developments in Boston, Chicago, Los Angeles, San Francisco, South Florida, Washington, D.C., Abu Dhabi and London, and boasts a team of over 3,800 professionals. With over $50 billion in assets owned or under development including the 28-acre Hudson Yards neighborhood development on Manhattan's West Side, The Grand and Related Santa Clara in California and The 78 in Chicago. Related was recently named to Fast Company Magazine's list of the 50 Most Innovative Companies in the World. Related also has significant experience investing in operating businesses of the including its acquisitions of both Equinox and SoulCycle.