Manager, Health, Safety, Security & Environment

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Location: Atlanta, GA (Delta)

Travel: 10%

Managing HSE reporting & programs for the Delta Air Lines main campus in Atlanta & to assist on managing all of the Delta Outstations & CEC's (Non-airports or HQ sites).

Reporting Relationships

Direct Manager: HSSE Director (Delta Air Lines),

Matrix Managers: Regional Facilities Managers (Delta Air Lines)

Corporate level: P Band

Role Summary and Purpose

• Responsible for implementing and managing HSSE for one of the JLL's key global CS accounts. The most important objective of this role will be ensuring that our employees and sub-contractors return home safely at the end of their working day.

• To demonstrate leadership in health, safety, and environmental issues, ensuring that the JLL HSSE Management System and Standards are applied across areas of responsibility. To promote a positive, proactive HSSE culture and to influence stakeholders and ensure alignment and compliance with all client HSSE policies and practice.

• The role is highly visible, and the work is fast-paced focused on ensuring that critical stakeholders, such as employees and clients, receive timely, relevant information and appropriate counsel for HSSE Matters. Successful candidate must have an acute eye for HSSE risk and be able to foster as strong culture health and safety and deliver world class HSSE results, improved productivity, and flawless execution.

• To drive a program for training, audit, measurement, and reporting HSSE performance against agreed standards. To implement practical risk management strategies.

• Day-to-day accountability is to the JLL Account HSSE Director with regular reporting on HSSE performance across the account.

• Other key stakeholders include the account leads for regional Operations, account country leads, Engineering, Risk & Compliance, Finance, HR, Projects, Port Authority, and Client Corporate Real Estate Team leads.

• To facilitate the delivery and management of HSSE, supporting staff to achieve compliance and performance reporting against all JLL & client-set HSSE metrics and KPI's.

Performance

• Implement HSSE strategic objectives and bring them to life for Delta Airlines, ensuring effective operational relevance within the area of responsibility.

• Manage and reduce operational risks by providing guidance and advice on HSSE risk management at all levels.

• Provide technical advice on relevant HSSE issues and communicate notifications of changes in legislation that will impact service delivery and/or client occupancy.

• Ensure a continued working knowledge of relevant current legislation.

• Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks.

• Ensure building related risk assessments are in place in line with legal requirements and Client Global Risk Control Standards.

• Manage account for incident and accident investigations.

• Support implementation of an effective account HSSE communication plan within the Region.

Leadership

• Foster a Culture of Safety across the Account.

• Lead, manage and develop the Account HSSE programs, maintaining an appropriate structure to ensure operational HSSE management.

• Support Account HSSE Director in developing relationships with key internal and external HSSE stakeholders.

• Proactively develop and manage client relationships ensuring expected service levels are achieved.

• Deliver an exceptional quality of service to Delta Airlines, as reflected by client feedback.

• Embed JLL CS HSSE requirements and meet client requirements and standards.

• Establish effective relationships and work co-operatively with the Account Teams, Delta Airline Managers, and 3rd party vendors.

• Contribute to the CS HSSE program as part of the global HSSE leadership team.

• Ensure 3rd party vendors always maintain compliance with JLL CS and Delta Airlines, OSHA, DEC, & Port Authority HSSE Standards.

Standards

• Support the implementation and maintenance of JLL Regional HSSE operational controls, (i.e., process, standards, procedures, and guidelines) ensuring compliance with HSSE obligations and JLL's HSSE aspirations.

• Drive the development of best practice HSE training programs and resources within the Region.

• Implement HSE strategy and operating protocols for the safety performance of JLL's contractors and supply chain vendors.

• Support the successful delivery of HSSE regulatory responsibilities and best practices to secure regulatory compliance, including management of change related to new and revised legislation.

• Support the successful management of assurance for the HSSE program, while supporting growth strategies related to Client, JLL and/or national and industry standards.

Build and maintain client relationships

• Develop, and "own" strong relationships with client's key representatives and local stakeholders.

• Develop, and manage regular localized client meetings and feedback sessions.

• Build a relationship with the client developing trust and demonstrating ownership and drive of innovation and change management.

• Ensure a pro-active approach to understanding the client's changing priorities.

• Creates and enhances standardized processes and infrastructure to provide superior and safe real estate and business solutions for our clients.

Develop and lead a high performing team (if any direct reports)

• Positive impact on people and a force for good in the communities in & around the client's sites.

• Attract, develop, and retain a team of talented employees; committed to delivering exceptional client results and demonstrating the JLL values.

• Understand strengths, opportunities and skill sets of existing support team and provide day to day management and coaching to increase productivity. Consider location of resources reporting to the account and make appropriate changes over time.

• Identify any gaps in skill sets or resources required to achieve account goals. Prior to adding headcount, understand capacity of existing team or broader resources across the HSSE platform.

• Align the team with client priorities and the account and HSSE function's vision and strategy.

• Ensure career and succession plans are structured and pro-actively managed to avoid operational disruption.

• Improve team performance through regular coaching and feedback.

Personal Competencies, Attributes & Knowledge

• Ability to influence, partner and operate strategically are critical competencies.

• Positive, proactive, energetic approach to safety management. Ability to demonstrate initiative and show foresight in relation to existing and potential problems.

• Evidence of strong interpersonal skills in order to establish credibility with colleagues and senior management and to foster effective working relations with a wide range of senior internal, client and external contacts

• Knowledge and understanding of Internationally recognized HSSE Management systems

• Results orientated with a strong focus on the delivery of objectives, including an ability to provide creative and innovative solutions based on a sound understanding of business requirements.

• Good communication skills, both verbal and written, with ability to deal with all people at all organizational levels, internally and externally.

• Ability to work unsupervised and take positive action to resolve issues on own initiative.

• Computer literate with a knowledge of commonly used software programs, including Microsoft Office applications.

• Ability to research and produce management information and specialist reports making recommendations as appropriate.

• Good organizational skills with the ability to balance competing demands and to meet deadlines.

• Strong business acumen

• Ability to carry out an audit and gather objective evidence through observation, interview and sampling of documents and records

• Strong cultural awareness: unwavering ethical standards; drives excellence and innately collaborative. Understands how to be effective operating across geographies and cultures

• Able to lead and inspire, guide and coach, and develop the performance of those managed

Experience & Qualifications

• Minimum 5 years' experience developing, implementing, and managing HSSE programs

• Strong track record HSE management experience within Operational Management systems and working with corporate clients.

• Managing HSSE for multiple sites across multiple countries with a strong understanding of the HSSE regulatory environment in major markets;

• Appropriate recognized Professional HSSE qualifications and memberships

• Management system development, implementation and auditing experience;

• Experience of implementing HSE technology platforms and data management tools across multiple countries & regions.

• Practical working knowledge of up-to-date tools and techniques within a real estate environment and management of risk across a complex multi-site property portfolio.

• Practical experience of problem solving HSSE issues in a dynamic/diverse environment and implementation of risk control systems and processes.

• An agile approach to leadership and stakeholder management - able to operate effectively in a matrix structure.

• A strong orientation to goals and measurable results.

Success Measures

• HSSE KPI's exceeded
• (Year 1) Green Operational scorecard

• KPI's

• HSSE financial targets both internal and clients maintained
• EHS balance scorecard > 4.25
• NPS question score - > 8 / 10 (Client Survey)
• Voluntary attrition rate - < 5 %

Location:

On-site

• Atlanta, GA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

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