Manager, Government Product

MSC Industrial Direct Co., Inc. Birmingham , MI 48012

Posted 3 months ago

Build a better career with MSC.

Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.

Requisition ID : 4091

Employment Type : Full Time

Job Category : Customer Care / Contact Centre

Work Location : Southfield, MI

State or Province : Michigan (US-MI)

Potential Work Location : United States : Alabama : Birmingham || United States : Alabama : Madison || United States : Alabama : Mobile || United States : Arizona : Gilbert || United States : Arkansas : Little Rock || United States : California : Baja || United States : California : Chatsworth || United States : California : Fresno || United States : California : GardenGrove || United States : California : Los Angeles || United States : California : Ontario || United States : California : Orange County || United States : California : Sacramento || United States : California : San Diego || United States : California : San Fernando Valley || United States : California : San Francisco || United States : California : San Jose || United States : California : SouthBay || United States : Colorado : Denver || United States : Connecticut : Berlin || United States : Connecticut : Cromwell || United States : Connecticut : Milford || United States : Delaware : New Castle || United States : Florida : Jacksonville || United States : Florida : Miami || United States : Florida : Naval Air Station Jax || United States : Florida : Orlando || United States : Florida : Tampa || United States : Georgia : Albany || United States : Georgia : Atlanta || United States : Georgia : Augusta || United States : Georgia : Norcross || United States : Georgia : Robins Air Force Base || United States : Georgia : Warner Robins || United States : Idaho : Boise || United States : Illinois : Chicago || United States : Illinois : Hanover Park || United States : Illinois : Rockford || United States : Illinois : Tinley Park || United States : Illinois : Wood Dale || United States : Indiana : Connersville || United States : Indiana : Elkhart || United States : Indiana : Fort Wayne || United States : Indiana : Indianapolis || United States : Iowa : Cedar Rapids || United States : Iowa : Davenport || United States : Iowa : Des Moines || United States : Iowa : Waterloo || United States : Kansas : Kansas City || United States : Kansas : Wichita || United States : Kentucky : Louisville || United States : Kentucky : Shelbyville || United States : Louisiana : Harahan || United States : Louisiana : Shreveport || United States : Maine : Portland || United States : Maryland : Baltimore || United States : Massachusetts : Chicopee || United States : Massachusetts : Springfield || United States : Massachusetts : Woburn || United States : Massachusetts : Worcester || United States : Michigan : Detroit || United States : Michigan : Grand Rapids || United States : Michigan : Kalamazoo || United States : Michigan : Livonia || United States : Michigan : Saginaw || United States : Michigan : Southfield || United States : Michigan : Traverse City || United States : Michigan : Warren || United States : Minnesota : Blaine || United States : Minnesota : Minneapolis || United States : Minnesota : New Brighton || United States : Mississippi : Columbus || United States : Mississippi : Jackson || United States : Mississippi : Tupelo || United States : Missouri : Lee's Summit || United States : Missouri : St. Louis || United States : Nebraska : Omaha || United States : Nevada : LasVegas || United States : Nevada : Reno || United States : New Hampshire : Amherst || United States : New Hampshire : Manchester || United States : New Jersey : Kenilworth || United States : New York : Buffalo || United States : New York : Long Island || United States : New York : Melville || United States : New York : New Hyde Park || United States : New York : Rochester || United States : North Carolina : Camp Lejeune || United States : North Carolina : Charlotte || United States : North Carolina : Davidson || United States : North Carolina : Greensboro || United States : North Carolina : Raleigh || United States : North Dakota : Fargo || United States : Ohio : Canton || United States : Ohio : Cincinnati || United States : Ohio : Cleveland || United States : Ohio : Columbus || United States : Ohio : Dayton || United States : Ohio : South Point || United States : Ohio : Tiffin || United States : Ohio : Toledo || United States : Oklahoma : Oklahoma || United States : Oklahoma : Tulsa || United States : Oregon : Portland || United States : Pennsylvania : Allentown || United States : Pennsylvania : Erie || United States : Pennsylvania : Harrisburg || United States : Pennsylvania : Pittsburgh || United States : Pennsylvania : Warminster || United States : Pennsylvania : York || United States : Rhode Island : Pawtucket || United States : South Carolina : Charleston || United States : South Carolina : Greenville || United States : Tennessee : Chattanooga || United States : Tennessee : Kingsport || United States : Tennessee : Knoxville || United States : Tennessee : Memphis || United States : Tennessee : Nashville || United States : Tennessee : Paris || United States : Texas : Arlington || United States : Texas : Dallas || United States : Texas : ElPaso || United States : Texas : Fort Worth || United States : Texas : Harlingen || United States : Texas : Houston || United States : Texas : Red River Army Depot || United States : Texas : San Antonio || United States : Utah : Salt Lake City || United States : Virginia : Newport News || United States : Virginia : Quantico || United States : Virginia : Richmond || United States : Washington : Seattle || United States : Washington : Spokane || United States : Wisconsin : Appleton || United States : Wisconsin : Franksville || United States : Wisconsin : Milwaukee


The position of Government Product Manager requires a broad understanding of industrial items and adding items to a GSA schedule while managing remote direct reports effectively and reprioritizing needs daily.


  • Leads and manages team of dedicated government sourcing analysts and associates in supporting ongoing government product needs and completing multiple projects.

  • Acts as key point of contact between government sales and product organizations.

  • Works closely with management and product/sales teams to develop and execute government program strategy, specifying sales growth, business mix, and profitability management.

  • Conducts quarterly executive summary reviews covering strategies and results

  • Understands key compliance and contracting issues associated with government segment and incorporates into business planning and decision making.

  • Oversees government sourcing process, ensuring achievement of specific goals and targets, including customer service levels, product approval rates, and profitability.

  • Fully understands GSA (U.S. General Services Administration) approval process and works closely with compliance group to facilitate product approval.

  • Collaborates with product group for specific larger sourcing projects.

  • Oversees support of cross-referencing efforts.

  • Drives on-going review of government product offering to achieve profitability goals, ensure strategic alignment across locations, and develop optimal supplier relationships.

  • Oversees timely and accurate generation of profitability reports.

  • Identifies and implements action plans in response to improvement opportunities.

  • Actively manages product offering, including response to phase outs.

  • Supports introduction of private label offering into government program.

  • Ensures accuracy and integrity of data surrounding government product offering.

  • Manages and negotiates supplier contracts in collaboration with suppliers, business owners, and legal team.

  • Forms and maintains strategic relationships with key suppliers to control costs, and act as the main point of contact for government-specific suppliers for MSC.

  • Supports identification of logistics solutions and is accountable for supply chain management in support of P&L and service to the customer.

  • Provides on-going guidance and support to government locations.

  • Supports category profit improvement initiatives (CPI) for government sector.

  • Performs all duties inherent in the role of an MSC manager including hiring, termination, review and development of associates.

  • Knowledge of 4PL Federal Government

  • Manage full product offering to ensure mission critical items for the USMC are available and on contract.

  • Leadership role in shaping the 4PL offering through engagement with field sales & supplier marketplace.

  • Work with Federal Team to develop strategy for referral (spot buy) business that utilizes the 4PL contract.

  • Manage future state including OCONUS (Outside the Continental US) and will support sourcing needs for Japan and PAC Rim.

  • Vital role working with GSA contacts and Cross Functional MSC associates to ensure success in contract offering right compliant item at a fair & reasonable market price in a timely manner.

  • GSA's upcoming schedule consolidation program will broaden the scope of our 51V contract offering providing tremendous opportunity for growth.

  • Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.

  • Participation in special projects and performs additional duties as required


  • Bachelor's Degree in Business and three years of business experience OR ten years of relevant business experience required.

  • Minimum of three years of business experience required.

  • Minimum of one year supervisory/management experience required.

  • Military product knowledge preferred

  • Industrial procurement and/or distribution experience preferred


  • Excellent verbal and written communications skills required.

  • Strong management, leadership, and communication skills required.

  • Excellent analytical skills, including proficiency in Microsoft Office with focus on Excel and Access required.

  • Database skills, combined with strong understanding of database structure and integrity required.

  • Ability to identify, develop, and communicate data and trend-driven strategic initiatives required.

  • In depth understanding of sourcing process, including customer interaction, supplier negotiations, product development, and compliance is required.

  • Familiarity with variety of industrial products and understanding of government procurement process is required.


  • A valid driver's license and the ability to travel up to 15% of time required.


People. Collaboration. Insight. That's how you build something that works.

Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.

We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.

If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.

Nearest Major Market: Detroit

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Manager, Government Product

MSC Industrial Direct Co., Inc.