Manager, Global Corporate Events - Contract

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Five9, a leading provider of cloud contact center software, is seeking a dynamic and experienced Manager, Global Corporate Events.

Location: This role is hybrid. Three days a week (M, W, TH) in the office is required.

Managerial Experience: 6 + years of managerial experience in the field with direct reports.

Industry Expertise: Deep knowledge of the field and broad experience with corporate events and employee engagement programs.

Strategic Mindset: Requires excellent knowledge of the company, its goals, and how each department contributes.

Requirements:

• 5+ years of managerial experience with a proven track record in managing teams, consultants, and large-scale events.

• Extensive vendor management experience and capability in partnering with business cohorts for successful event execution.

• Experience in executing large-scale events with 400+ attendees at external venues and onsite locations within a corporate environment.

• Strong commitment to enhancing employee engagement and fostering a vibrant organizational culture.

• Exceptional communication, presentation, and contract negotiation skills with executive presence.

• Operational project management skills, with keen attention to detail, time and resource management.

• Ability to work flexibly outside standard business hours when necessary.

• Strong customer orientation with a demonstrated proactive approach in evolving events based on feedback.

• Excellent decision making ability under pressure, with a sense of humor and ability to thrive in a fast paced, dynamic organization.

• A strong understanding of the business and ability to articulate your impact to key stake holders and eStaff.

• Well-developed soft skills, such as leadership and active listening.

• Ability to take on special projects/one off's and knock it out of the park by developing a new program or industry gain.

• Ability to voice opinion in meetings.

• Passion for leadership and expertise.

• Demonstrate a positive mental attitude.

• Establish a culture of continuous learning and development within the organization.

• Demonstrates a significant positive impact on the organization's performance, culture, or reputation.

#LI-CM1 #LI-Hybrid

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.