Manager, Genesis Technical Training

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Location
NHQPurpose
Responsible for the research, development, design, production, and distribution of technical training materials used by regional and corporate training staff for the Genesis Brand.
To lead and oversee a team of skilled professionals in the creation and delivery of high-quality online training programs for automotive technicians.
Play a crucial role in ensuring that our technical training content remains up-to-date, engaging, and effective in enhancing the skills and knowledge of our target audience.

Major Responsibilities
Provide leadership, guidance, and mentorship to a team of technical training designers.
Set clear expectations, goals, and objectives for the team members and monitor their performance and progress.
Foster a collaborative and innovative team environment, encouraging continuous learning and professional development.
Oversee the design, development, and maintenance of just-in-time and web-based technical training content, ensuring accuracy, relevance, and adherence to industry standards.
Collaborate with Regional Training Managers and other subject matter experts to identify training needs, content requirements, and curriculum enhancements.
Implement a rigorous quality assurance process to review and validate the accuracy and effectiveness of training materials.
Lead the instructional design process to create engaging and interactive learning experiences that cater to diverse learning styles.

Major Responsibilities (continued)
Incorporate multimedia elements, simulations, and interactive activities to enhance learner engagement and comprehension.
Stay current with industry trends, emerging technologies, and best practices in online learning and automotive technology.
Explore and implement new tools and technologies that enhance the delivery and effectiveness of web-based training content.
Manage and report project timelines, ensuring timely delivery of training content and resources.
Collaborate with cross-functional teams, including content creators, multimedia designers, and technical experts, to ensure seamless project execution.
Conduct regular assessments of training programs' effectiveness and learner satisfaction, utilizing feedback to make continuous improvements.
Analyze metrics and data to track the impact of training initiatives on technician performance and skill development.
Develop effective communication with management both locally and other international regions as required for the development and distribution of online training programs for automotive technicians.
Collaborate with other technical and development groups locally and internationally to gather and collate the required information for online training programs.

Authority
Develop and deploy content and materials.
Analysis for content of Technical Training Courses.
Problem identification and problem solving of course developments issues and recommendations for correction.
Problem identification and problem solving of issues.
Identify and develop appropriate delivery methods of course content.
Monitoring of vendor's efficiency and cost effectiveness.
Assist in vendor selection.

Education
~ Must be a high school graduate~ Master's degree a plus~ Must have a Bachelor's degree in a technical discipline.Related Experience
Six or more years of experience, with at three five years of directly related experience in automotive technical operations.
Proven experience in instructional design, online learning, and content development preferably in the automotive or technical training industry.
Two or more years of supervisory experience desired.

Skills/Knowledge
Strong understanding of automotive technology, repair procedures and industry standards.
Proficiency in e-learning authoring tools, Learning Management Systems (LMS) and multimedia development software.
Excellent time management skills.
Excellent communication skills.
Leadership skills.
and organizational abilities.
Analytical mindset with the ability to use data-driven insights to enhance training programs.
Strong written and verbal communication skills.

Certification
N/A.
Physical Requirements
Normal office duties

Travel: 0% - 25%Work Model
#LI-Hybrid (60% Onsite/40% Remote)Affiliate
#HyundaiCompensation
$86,800.00 - $124,000.00 AnnualBenefits
Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
Holiday Pay - the company shuts down with pay between Christmas and New Years.
Vacation and sick time off
Healthcare insurance (medical, dental, and vision)
401(K) company match
Additional 401(K) Employer Enhanced Contribution program - eligible after 1 year of employment, in addition to the regular employer matching contribution
Basic life insurance, short- and long-term disability
Mental health, wellbeing, and employee assistance program
Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.