Manager, General Services

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!

Are you someone who never wants the fun to stop? Thanks to you, it doesn't have to! You can keep things rolling - and swinging and climbing and plunging! We need an exceptional leader with an eye for detail to help us keep our rides in peak operating condition!

What you get to do:

You will be responsible for the management of general park and ride maintenance. This position also:

• Manages and coordinates all activities of workers engaged in maintenance and ride tasks

• Manages and coordinates all activities of workers engaged in water quality and pool cleaning tasks

• Work closely with design and engineering team for master planning and park capital expenditures

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws

• Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving issues

• Maintain all rides as per manufacturer's specifications and advises others

• Directs all green tag procedures for rides and assigned equipment, to include water testing and recording

• Enforces safety regulations and ensures team member policy compliance

• Maintains records, provides communication and necessary follow-up with regulatory agencies including DOSH and/or Health Department

• Maintains inventory and spare parts or supplies for assigned ride, maintenance and water quality areas

• Prepares budget and performs monthly tracking of expense and labor utilization

• Establishes and manages policy and practices for the rides and maintenance areas

• Schedules all routine and annual maintenance of assigned rides.

• Communicates project status and priorities to senior leadership

• Contacts vendors and coordinates work for repairs, new work, and preventative maintenance

• Other duties as required Including assisting other locations, departments, and areas in the park as needed

What it takes to succeed:

• At least 18 years of age

• Three years leadership experience required

• Five years maintenance and/or rides maintenance experience or equivalent combination of education and experience

• Bachelor's degree or equivalent combination of education and experience

• Have and maintain a valid state driver's license; visiting applicants and military must have valid driver's license from state of residency and able to provide a copy of the DMV report. Must be able to obtain a park driver's license

• NAARSO or AIMS certified preferred. Must be able to obtain and maintain this certification within 1 year

• Current AFO or CPO certification preferred. Must be able to obtain and maintain this certification within 1 year

• Working knowledge of hand, electrical, power and air tools

• Able to operate mechanical devices such as fork lifts to include telescopic handler (reach fork or boom lift)

• Able to climb and work at heights up to 200+ feet using a ladder or stairs or other equipment such as a manlift

• Previous water park or resort experience working with water chemistry and water quality preferred

• Pass a maintenance exam on all rides to be maintained

• Pass an annual paperwork audit on all rides that are maintained

• Able to effectively present information and respond to questions from groups of people, including guests, employees, and the general public

• Able to write reports, business correspondence, and procedure manuals

• Strong mathematical skills

• Proficient in Microsoft Office applications, SAP, Parkware, BudgetWare and Business Objects reporting preferred

• Able to handle multiple tasks in a fast-paced work environment

• Able to lift or move up to 50 lbs

• Able to stand on ladders for long periods of time

• Able to work outdoors in all weather conditions (i.e., sunlight, wet and/or humid conditions)

The perks of the position:

• Paid Time Off

• Complimentary Park Tickets and Passes

• Park Discounts on Food and Merchandise

• Medical, Dental, and Vision Insurance

• 401K Retirement plan

• Voluntary Insurance

• Life Insurance

• Disability Benefits

• Tuition Reimbursement

• Dependent and Health Care Flexible Spending Accounts

• Employee Assistance Program

• Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.