Manager Food & Beverage

Job Description

Become part of our 35-team member family where we consistently provide our Owners and Guests with vacations of a lifetime!

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Here is why Team Members Like Working for us:

• Day One Benefits

• Generous Paid Time Off Program and Sick Days

• Daily Pay - get your earned pay any time before payday

• 401(k) program with company match

• Employee Stock Purchase Program with a 15% discount

• Discounted Hilton hotel rates worldwide

• Tuition reimbursement

• Recognition Programs and Rewards

• Numerous learning and career advancement opportunities

WHAT WILL I BE DOING?

This manager-level role will lead all aspects of the Food and Beverage department. Work with all resort departments to meet guest expectations. Trains, supervises, schedules, and assists in evaluating Team Members. Any other duties that may be necessary to the daily functioning of the resort.

• Forecast the F&B Department regarding staffing and financial metrics to achieve the goals of the company, team members, and guests.

• Project and directs all the department functions to meet the needs of the daily operations.

• Construct, allot, and delegate responsibilities for the various sub-departments such as restaurant, deli/marketplace, pizza service, banquets, kitchen, stewards, etc.

• Participate in creating and designing menus, menu items, retail merchandise, deli offerings, banquet menus, beverage menus, and pizza menus to enhance guest offerings.

• Monitor, develop, and maintain schedules for the sub-department operations.

• Implement effective controls for food, beverage, retail, and labor costs within the department to ensure efficient operation and expenses stay within budget limitations in efforts to achieve budgeted revenue and labor expenses.

• Investigate and resolve food quality and service complaints. Review, evaluate, and change operational procedures as needed.

• Participate in developing the annual budget; develop long and short-term financial operating plans.

• Attend and administer staff meetings, food/alcohol vendor training, strategy meetings, and executive training classes.

Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces list consecutively in 2021 and 2022, awarded two sought-after Stevie Awards in The 20th Annual American Business Awards including a Gold Stevie for Company of the Year - Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation's "Best Adoption-Friendly Workplaces" list and becoming a Great Place to Work certified company in 2022.

Qualifications

What are we looking for?

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High School Diploma/GED

• Minimum two years of direct F&B and retail operations experience

• Minimum 2 years of management experience

• Must have excellent coaching and mentoring skills

• Ability to lead and motivate a team

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.