Manager, External Web And SSO Applications

We are seeking an experienced Software Development Manager with experience in AWS, Cloud Native Technologies, Kubernetes, Java, and SQL. In this role, you will be responsible for overseeing the design, development and maintenance of our public website, SSO and enterprise platform applications. You will be managing a team of talented software engineers, ensuring the successful delivery of projects on time and within budget. This role also requires maintaining on-call rotation and providing support for critical applications in production. The ideal candidate will have a strong technical background, excellent leadership skills, and a passion for innovation.

What we offer you:

• Hybrid work schedule with 2 days/week onsite
• ISO-NE offers flexible and hybrid work, a base salary plus bonus program, professional development and tuition reimbursement, enhanced 401k and financial planning, wellness programs with onsite gym, eligibility for Public Service Loan Forgiveness (PSLF), access to business networks & more, all in a stable and supportive work environment!

How you will make an impact:

Technical Leadership

• Comprehensive understanding of various AWS services relevant to web application development such as EKS, IAM, ECS, S3, RDS, Lambda, API Gateway, DynamoDB

• Ability to architect, deploy, and maintain scalable, reliable, and secure AWS infrastructure for web applications.

• Strong command over Java programming language including latest features and best practices.

• Knowledge of SQL and relational database management systems (RDBMS)

• Knowledge of DevOps principles and practices for automating infrastructure provisioning, configuration management, and application deployment.

• Ability to implement monitoring, logging, and alerting solutions for proactive system health monitoring and troubleshooting.

• Experience is supporting mission critical applications in production

• Troubleshoot and resolve issues in a timely manner to minimize downtime and ensure service reliability

• Collaborate with the partner teams to implement monitoring, alerting, and incident response procedures

Team Leadership and Development:

• Lead a team of software engineers in the design, development, and implementation of software solutions

• Manage project timelines, resources, and budgets to ensure successful delivery.

• Develop and diversify the skills of the team members to meet future challenges and ensure the continuity of succession plans.

• Ensure each team member has a balance between production support and development.

• Ensure all applications can be supported by all team members and key technical expertise is not concentrated amongst a small subset of staff.

• Keep team's skills up-to-date to contend with the Digital Transformation

• Lead by example promoting core IT Tenets

Collaboration with Business and IT Units:

• Collaborate with the operations team to implement monitoring, alerting, and incident response procedures

• Communicate effectively with stakeholders to provide updates on production issues and resolutions

• Increase end-user satisfaction by monitoring and promoting quality and building relationships with key customers.

Project Management:

• Manage projects related to data engineering and business intelligence initiatives

• Define project scope, goals, and deliverables.

• Monitor progress, manage resources, and mitigate risks to ensure successful project completion.

• Familiarity with Agile methodologies such as Scrum or Kanban for iterative and incremental software development.

Security and Compliance

• Knowledge of cybersecurity best practices and techniques to ensure the security and compliance of web applications deployed on AWS.

• Understanding of AWS security services, identity and access management (IAM), and industry security standards

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field

• 7+ years of experience in software development, with at least 2 years in a leadership or management role

• 3+ years experience with AWS services (e.g., EKS, IAM, S3, ECS, Lambda, DynamoDB)

• 3+ years experience with containerization and orchestration tools (e.g., Docker, Kubernetes)

• 3+ Knowledge of CI/CD pipelines and automated deployment processes

• Experience working in a DevOps environment

• Preferred AWS certification (e.g., AWS Certified Solutions Architect, AWS Certified Developer)

#LI-HYBRID

From Holyoke, MA,ISO New Englandoversees the 24/7 operation of the power grid that covers the six-states of New England and administers the region's multi-billion dollar "stock exchange" for the buying and selling of wholesale electricity. The power system is constantly evolving as new technologies emerge and energy policies evolve. There is a lot happening at our organization behind the scenes to make sure the grid continuously yields reliable electricity at competitive prices while addressing the clean energy transition here in New England. COME JOIN US in making an impact within the region!

To learn more about what we offer our employees visit:

Mission, Vision, and Values

Living in Western New England

What we Offer

Diversity and Inclusion

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Equal Opportunity: We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, citizenship, religion, sex, sexual orientation, marital status, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.

Drug Free Environment:

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Social Networking Notice:

ISO New England reserves the right to review the candidate's postings on any social networking site accessible in the public domain as part of the candidate assessment process.

Other details

• Pay Type Salary

• Telecommute % 60

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• ISO New England Inc., One Sullivan Road, Holyoke, Massachusetts, United States of America