Manager, Executive Assistants

Asana San Francisco , CA 94118

Posted 7 months ago

Are you a Senior Executive Assistant that is ready to take your career to the next level? Have you built mastery in supporting executives and now feel ready to lead a team who can do the same? We're looking for an ambitious and skilled leader to help us achieve our mission of helping humanity thrive. Rooted in the spirit of collaboration, Asana has a centralized team of Executive Assistants (EAs) who work together to create maximum leverage for our senior leadership team. You will lead this team and scale their support in order to meet the fast-growing needs of our business as we multiply in headcount and global footprint. We call our EAs 'waymakers' because they use their superhuman powers and somehow always find a way to make things happen!

You will be solely focused on helping the team take their administrative business partnership to the next level. You will be a part of the larger People Ops team and our mission of growing impact and engagement across Asana. By helping to empower, educate, and support our senior and juniors EAs, you will catalyze productivity across the company by making it easier for our employees (Asanas) to collaborate and connect with one another and with leadership.

Responsibilities

  • Lead a team of EAs based out of our San Francisco office but who are supporting our global team

  • Understand business priorities and identify process improvements to create efficiency and scale for the EA team to continuously up level the support they provide leaders

  • Identify operational gaps and help refine or develop new processes

  • Manage current and anticipate future staffing needs; build resource plans to meet them

  • Partner with leaders across functional teams to ensure your full understanding of the business needs for our support team

  • Coach, manage performance, and support professional development for the team, including building success guides for both junior and senior EAs to help them navigate their career growth

  • Deploy the team to support company-wide programming such as all hands presentations and annual planning

  • Drive visibility of team needs for any internal support and/or resources

  • Oversee special projects and tracking progress towards company goals

  • Identify success metrics for your team, gather and analyze data, and present findings in a succinct, impactful way

  • Oversee budget and overall resourcing for EA team

  • Plan and implement regular EA team offsites as well as goals and objectives planning (semi-annually) to ensure the team continues to evolve with the changing needs of the business

About You

  • You have 6+ years of executive assistant or similar experience managing and supporting multiple senior leaders and large teams

  • You have managed or supervised day-to-day operations of administrative departments or teams of administrative or executive assistants

  • You have hired, trained, and evaluated employees, taking corrective action when necessary

  • You have experience developing, reviewing, and improving administrative systems, policies, and procedures

  • You have an exceptional track record of management, mentorship, and a demonstrated ability to develop others

  • You are familiar with budget planning,management and people operations

  • You possess expert knowledge of Google Suite Apps (Google Docs, Google Sheets, Google Slides, Gmail)

  • You are committed to teamwork and collaboration"it's what we do and how we work"

  • You have professional polish in both internal and external interactions and the ability to exhibit grace and composure under pressure

  • You understand the highly flexible nature of support work and are comfortable with being available as needed

About us

Asana is a leading work management platform for teams, on a mission to help humanity thrive by enabling all teams to work together effortlessly. More than 60,000 organizations and millions of users across 195 countries rely on Asana to focus on the work that matters, including Airbnb, Disney, KLM Air France, NASA, Uber and Vox Media. Our highly recognized culture spurs innovation and business results, and for the last two years, Asana has been named a Top 5 Best Place to Work by FORTUNE and one of Glassdoor's Best Places to Work. Headquartered in San Francisco with offices in New York, Dublin, Sydney, and Vancouver, Asana is always looking for bright, collaborative individuals to be a part of our inclusive culture and help us achieve our mission.

Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of all educational backgrounds, gender identities and expressions, sexual orientations, religions, ethnicities, ages, citizenships, socioeconomic statuses, disabilities, and veteran statuses, and we'd love to learn about what you can add to our team.


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Manager, Executive Assistants

Asana