Manager, Exchange Systems Administrator

Position Summary

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte's Information Technology Services (ITS). We are curious and life-long learners focused on technology and innovation.

Recruiting for this role ends on September 30, 2024

Work you'll do

As a Messaging and Active Directory Engineer, you will be responsible for helping manage a multinational email and active directory network including managing DNS, Domain Controllers, Exchange servers, and Cisco Ironport devices. You will work with vendors such as Microsoft, Cisco, Google, and Amazon to support clients across the world. You will participate in an on-call rotation with your teammates and offer world class support.

Responsibilities

• Responsible for the day-to-day operations of and support for applications and systems to include: Microsoft Exchange servers, Microsoft Outlook, DNS, Active Directory and other applications as deployed by the Unified Communications team.

• Work with end users as Deloitte's top tier of support for email and Active Directory issues.

• Work with vendors to support Deloitte's email and Active Directory systems.

• Key responsibility for monitoring and responding to issues or service requests reported in Service Desk and creating and resolving problem tickets for chronic service issues.

• Participate in after business hours operational maintenance activities and deployments.

• Plan, deploy solutions, document procedures and coordinate systems software and hardware activities with local and remote team members and their clients.

• Collaborate with other service teams -Networking, Server, Desktop, Applications to assist in solving service problems when related to UC services.

The team

Information Technology Services (ITS) helps power Deloitte's success. ITS drives Deloitte, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The ~2,500 professionals in ITS deliver services including:

• Security, risk & compliance

• Technology support

• Infrastructure

• Applications

• Relationship management

• Strategy

• Deployment

• PMO

• Financials

• Communications

Technology & Infrastructure

The Technology and Infrastructure Organization works together to transform how ITS deploys technologies and services to meet the dynamic needs of Deloitte professionals and help increase their productivity.

Qualifications

• 8 years of experience in Microsoft Exchange and Office 365 or 5+ years of related experience with an advanced degree

• 5+ years of strong experience with Active Directory and DNS in a large enterprise level environment.

• Experience with automation and scripting using PowerShell (or similar technology)

• Limited immigration sponsorship may be available

• Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

• Bachelor's Degree in a technology-focused major or equivalent experience.

• Demonstrated leadership, analytical skills and problem-solving capabilities.

• Extensive communication and interpersonal skills; ability to communicate at multiple levels, with experience presenting technical proposals to non-technical peers and leadership.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,000 to $179,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation:

https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 188597