Manager, Events

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream's brands include best-in-class apps, software, and specialized solutions. Over the last 30+ years, our Company has remained committed to solving big problems and growing into new product lines. We are constantly innovating and finding new ways to positively impact healthcare organizations.

What does our values-based culture offer you?

• A collaborative work environment

• A mission-oriented mindset

• Work-from-home flexibility

• A chance to grow your career

All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation!

We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use.

We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments.

Your Role As a HealthStreamer

Position Summary

We are seeking a Manager, Tradeshows & Events to join our Marketing team, supporting HealthStream's internal team of product marketers and various other internal stakeholders in executing live events as part of the brand's overall marketing goals.

Key activities include pre-event organization, event contracts, booth assignments, shipping and install logistics, communication, and lead management. Communication and relationship management between internal stakeholders and external vendors will be required and necessary for job success.

This role is based in Nashville and reports to the AVP, Digital and eCommerce Marketing

Essential Duties and Responsibilities

You will be responsible for adhering to all HeathStream security policies, procedures, and assigned training.

• Manage, organize, and execute multiple live company events and tradeshows working within various and potentially overlapping due dates. Coordinate marketing and event assets related to each event, partnering with product marketing and other various internal stakeholders.

• Execute logistics of company, customer and other live events in collaboration with product marketers and executive team members

• Coordinate travel and accommodations for guests, secure catering, meeting spaces and other event management details as needed

• Responsible for obtaining assets required for events, including booth, fixtures, graphics and display or demonstration products, as well the preparation and logistics involved with their successful delivery to and returning from the event.

• Build and maintain accurate calendar and tracking of event details and statuses.

• Monitor inventory of show event property including booth spaces, equipment, furniture, banners, signs, graphics, swag, and other items relevant to HealthStream live events and shows

• Manage the proposals, contracts, communications, and invoices of all vendors, from start to finish

• Execute post-event lead flow and follow up.

• Report on event marketing results and suggesting improvements that will allow for a more efficient event management and marketing process.

• Ensure all event materials and content is aligned with brand standards working with the Creative Team as well as other internal stakeholders including product marketers.

• Depending on event schedule, evening and weekend work and travel occasionally required

Qualifications

What You Will Need to be Successful

Education, Experience and Knowledge Required

• Bachelor of Arts in Marketing, Communications or related field a minimum requirement.

• 3+ years proven experience managing live events is required, including working with event venues and tradeshow logistics.

• Competent in marketing and sales automation platforms preferably Pardot and Salesforce

• Previous experience working in a complex, fast-paced organization

• Experience bringing multiple teams to the table to balance prioritizations

Skills and Abilities Required

• Must possess excellent verbal and written communication skills.

• Excellent organizational skills with a proven record of managing multiple event projects and stakeholders simultaneously with sharp attention for detail.

• Experience analyzing campaigns, data, and reports to inform event marketing strategy and post-show success

• Strong computer skills and understanding of the Web, business, marketing, and creative processes

• Ability to anticipate needs and solve logistical problems that arise during events or before/after event execution

• Confidently lead calls, strategy sessions, and meetings

• Understanding of event lead generation

• Empathetic, curious, collaborative, and positive mindset

• Efficiently completes tasks in a fast-paced environment. Strong ability to manage relationships with a variety of internal/external groups. Some Healthcare experience preferred but not required.

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance

• Paid Time Off

• Parental Leave

• 401k and Roth

• Flexible Spending Account

• Health Savings Account

• Life Insurance

• Short- and Long-Term Disability

• Medical Bridge Insurance

• Critical Illness Insurance

• Accident Insurance

• Identity Protection

• Legal Protection

• Pet Insurance

• Employee Assistance Program

• Fitness Reimbursement

If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!