The Manager, Enterprise Projects is responsible for the leadership and successful delivery of enterprise-projects. Enterprise Project Managers (EPM) work with our top tier customers through the planning, implementation, testing and deployment phases, while managing project costs and schedules, defining, assessing and securing requirements and deliverables, tracking issues, and managing risks to ensure on-time and on-scope delivery.
The EPM will drive project meetings, both internal and external, and will assist in making decisions regarding technical approaches, scheduling, and execution with our Creative, Development and Product Management teams. The Manager, Enterprise Projects will provide day to day leadership and expertise to the Project Management team to ensure the success of these highly strategic and visible projects.
Each day, hundreds of thousands of volunteer coaches, directors, and managers positively impact the lives of millions of athletes through Sports. In addition to teaching them about their sports, they also impact their lives by teaching them life long values of working hard, being honorable, and treating each other like family.
At SportsEngine, our mission is to help make these volunteer's lives easier by building world-class technology solutions to help them spend less time running their organization and more time putting smiles on the faces of these athletes. To us, they are heroes.
We're looking for people who not only believe in our mission, but have a passion for craftsmanship. We're one of Minnesota's Top 100 Companies to Work For, provide only the best facilities and equipment, offer competitive pay, great benefits, and the opportunity to go home each night knowing you truly made a difference in the lives of heroes.
Leadership, coaching and career development of the Enterprise Project Managers
Project oversight and delivery assurance of Custom Website projects
Support and future oversight of Member Management engagements (SRM)
Serve as process owner for key Professional Services processes, including estimating, SOW creation and management and other key processes as identified
Be a voice of the customer and the delivery teams across the organization
Provide strategic and day to day leadership to the Project Management team
Manage the overall delivery of all assigned projects in accordance with the terms and specifications of the executed agreements
Work collaboratively with assigned SE creative, technical and development resources
Manage, prioritize and balance the demands of multiple projects
Establish clear ownership for project tasks, ensure that team members have the tools needed, and provide timely feedback
Track progress and review project tasks to make certain milestones and deadlines are met appropriately
Proactively communicate project status, and escalate risk and issues to all internal and external stakeholders
Effectively track profit and loss (P&L) of each project
Conduct regular status meetings with customers, keeping the customer's needs and requirements continuously in view
Partner with Professional Services leaders and other functional leaders to develop highly scalable and repeatable processes
Serve as a key process owner for the Enterprise solutioning, estimating and Statement of Work creation process
Engage with the Sales team on prospect opportunities to identify potential process and technology gaps, while developing solutions using existing technologies
Liaison with Product Management on potential enhancements to SportsEngine platform
Advocate for customers during the onboarding process
5+ years of experience, ideally in a high-growth software business
3+ years of Enterprise Project Management experience
Solid understanding of project management methodologies, principles and best practices
Proven experience in balancing multiple, dynamic relationships and work streams, with a demonstrated ability to successfully prioritize and manage
Balanced business/technical background with strong technical aptitude to effectively communicate solutions and strategy with our cross-functional teams
Ability to be and hold others accountable to commitments made in a matrixed role
Strong interpersonal skills including strength in collaboration, consultation and building trust and credibility with involved parties
Strong analytical, planning, and organizational skills
Strong knowledge and understanding of business needs with the ability to establish/maintain high level of team trust and confidence
Strong problem-solving capabilities
Prior experience with enterprise-level application deployment projects highly desired
Equal Employment Opportunity
SportsEngine is committed to equal employment and advancement opportunity for all employees and candidates for employment without regard to race, color, ancestry, national origin, religious creed, gender, physical or mental disability, veteran status, sexual orientation, age or marital status in accordance with the applicable laws and regulations.