Webpt, Inc. Phoenix , AZ 85002
Posted 1 week ago
Who We Are Looking For
The IT Manager will report to the VP of IT. Their primary focus will be on maintaining network uptime, vendor management, execution of corporate infrastructure projects and directing a team of desktop support staff.
What You'll Be Doing As A Part of Our Team
Lead large IT projects, including the design and deployment of new IT systems and services
Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
Help define IT infrastructure strategy, architecture, and processes
Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
Maintain vendor relationships and support contracts
Troubleshoot hardware and software issues related to internal IT
Record and present department KPIs
Provide continuing education, tools and information to the desktop support team
Provide the final point of escalation support to internal customers
Maintain quality service by establishing and enforcing organization standards
Develop and implement disaster recovery, back-up procedures, information security and crisis management processes and tools
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in professional societies
Maintain staff by recruiting, selecting, onboarding, and training employees as required
Mentor, train and guide team members to achieve outstanding performance
Commitment to excellence in all work activities
Participate in after-hours support and implementation activities as required
What You Should Have to Qualify
5 years of experience managing people and technology in IT operations
Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
Windows Server / Active Directory experience
Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
Strong critical thinking and decision-making skills
Excellent project management skills and strong ability to prioritize
Firm grasp on IT infrastructure and operations best practices
Superior time management and organizational skills
This role requires someone located in or near Dallas, Texas, or Phoenix, Arizona.
Ideally, You Would Also Have These
Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
Experience working in a healthcare technology environment.
Experience with Cisco network solutions and Mitel VOIP or similar systems.
Previous experience in HIPAA or PCI environments is helpful
Culture is at our Core
Service: Create Raving Fans
Accountability: F Up; Own Up
Attitude: Possess True Grit
Personality: Be Minty
Work Ethic: Be Rock Solid
Community Outreach: Give Back
Health and Wellness: Live Better
Resource Efficiency: Do Más With Menos
About Us
Here, we work hard-but we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if you're a can-do kinda person who loves to help Members win and enjoys working from just about anywhere-then you'll fit right in. We've got big plans, but we can't achieve them without you. Join us, and let's achieve greatness.
Company Perks
Ample Time Off for fun and rest
Work from nearly anywhere in the US
WFH supply budget
Time Off to make an impact through volunteering
Multiple Employee Resource Groups (ERGs)
Health, Dental, Vision, 401k, HSA, any many other benefits
Authenticity and Acceptance
At WebPT, we're dedicated to fair and competitive compensation based upon our industry peer benchmarks. While job postings offer a pay range as a general reference, the final offer depends on candidate qualifications and experience. Our aim is to provide equitable compensation that recognizes your unique skills and contributions. During interviews, we'll discuss your qualifications and expectations, striving for a competitive and fair offer. The initial hiring range for this position is: $97,400 - $131,600.
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Webpt, Inc.