Manager, Engineering & Technical Services Organization - Coffee Packaging

Your Opportunity as the Manager, Engineering & TSO - Coffee Packaging

Location: New Orleans, LA - Gentilly

Working Arrangements: 100% on-site

• Travel - typically under 20% (but peak periods may be higher)

Reports To: Senior Director, SBA Engineering & TSO

In this role you will:

• Coach and develop the Packaging TSO team

o Set clear team workplan and individual objectives

o Maintain objectives through regular 1:1 discussions

o Standardize work processes

o Develop and deploy measures to track and improve team performance

o Coach team members to build skills and to increase contributions

o Complete mid-year and year-end performance reviews

• Develop and maintain technical and operational expertise for coffee technologies across packaging formats

• Initiate, define and deliver operational savings projects to support SBA savings goals

o Develop relationships with key technical resources in each manufacturing plant

o Identify loss opportunities across SBA Operations

o Partner with plants and Marketing Project Managers to complete loss analysis

o Prioritize opportunities with business and align resources to highest potential projects

• Deliver optimization projects

o Partner with Operations, R&D and Green Coffee to identify opportunities

o Coach team members to deliver projects and initiatives

o Directly lead projects with greatest impact and/or highest complexity

o Develop and improve work systems and training to qualify new conditions

• Support delivery of quality improvements and resolution of quality issues through root cause analysis

• Partner with Operations, R&D, and the broader SBA team to deliver robust initiatives

o Actively participate in Technical Readiness reviews for initiatives

o Develop, review, and provide input to process and packing solutions proposed for initiatives, including potential problem analysis for scale-up

o May act as a Technical Readiness Leader for new product initiatives

• Write and secure approval to test plans required for initiatives and other improvements; executes plans; reports on results

• Write Technical Brief and Engineering Study Documents, outlining technical scope, equipment recommendations, system and equipment performance/design rates, critical assumptions, technical risks, labor implications, high level cost estimates, first pass system layouts, long lead equipment deliveries, and value engineering

• Act as Subject Matter Expert for one or more technologies (packaging formats)

o Maintain relationships with key material suppliers and equipment vendors

o Evaluate equipment improvements for application in our facilities

o Support plant engineers to develop site capital master plans

o Develop and recommend opportunities for equipment standardization across plants

• Work with other managers in JMS communities to align on similar approaches to business practices.

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

• Bachelor's degree
• 5+ years of experience in Operations, Research & Development (R&D), and/or Engineering/TSO

Additional skills and experience that we think would make someone successful in this role:

• Previous experience managing small teams and coaching individuals is strongly desired

• 7+ years of experience in Operations, Research & Development (R&D), and/or Engineering/TSO

• 5+ years of engineering (or related food industry) experience

• Degree in Engineering or Packaging Science

• Fundamental understanding of food science / packaging interactions

• Technical mastery of packaging formats and processes

• Experience developing and executing CQV plans and qualifying ingredients / recipes / processes

• Familiarity with Prodika and TraceGains

• Capital project and/or start up management experience

Learn More About Working at Smucker

• Our Total Rewards Benefits Program

• Our Thriving Together Philosophy Supporting All Impacted by Our Business

• Our Continued Progress on Inclusion, Diversity and Equity

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