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Manager- Employment Operations

Expired Job

Presbyterian Healthcare Services Albuquerque , NM 87102

Posted 4 months ago

About Us

Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of eight hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.

Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.

We are part of New Mexico's history and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

Job Description

Type of Opportunity: Full Time

FTE: 1.000000

Exempt: Yes

Work Schedule: Days

Location: Rev Hugh Cooper Admin Center



  • Bachelors Degree Required
    2+ years of experience in a recruitment function

Strong communication skills both written and oral

Understanding of employment practices and HR laws

Managerial and leadership experience is preferred

Ability to consistently meet deadlines and thrive under pressure

Exceptional work ethic and adherence to PHS CARES behaviors

Bachelor's degree and 2 years relevant experience.


Manages functions related to the Pre-Boarding/On-Boarding Process for new hires and internal transfers ensuring compliance with the requirements of the Federal and State regulations; as well as, PHS policies In approaching areas of responsibility, employee must be able to independently evaluate most appropriate course of action and to determine best option. Duties will vary depending on process but will involve serving as the intermediary with employees, managers, and outside individuals to provide interpretation and advise on policy/procedural information, and performs routine problem resolution or referral on matters pertaining to employment and hiring process. Responsible for supervising a wide range of incoming human resources documentation. Updates HRIS, Employee Health and other systems as required and maintains documentation for On-Boarding process


  • Responds to first level escalations and utilizes independent judgement to achieve resolution for the customer and organization.

  • Responsible for improving efficiency and effectiveness of the hiring process while maintaining a high degree of compliance for the organization.

  • Works closely with Employee Health Manager to manage the new hire process and ensure the most efficient new hire experience.

  • Develops and supervises team members, skills and performance, providing targeted ongoing coaching and facilitating ongoing learning to meet customer expectations along with compliance with Federal, State and PHS requirements.

  • Hire and train new team members while anticipating company growth and change.

  • Assists in the development of documentation of process and procedures into functional process improvements to enhance overall level of service to our customers and partners. Use improvement model to identify opportunity for improvements. Conducts root cause analysis for improvements.

  • Exercise independent judgement in a remote location in order to ensure business objective, alignment to policy and procedural requirements, compliance, and timely onboarding of new hires.

*Must operate with sound discretion at all times.

  • Coordinates (when necessary) meetings with customers or partners for training, contracting and reporting.

  • Designated PHS Fingerprint Representative for compliance with the NM DOH regarding New Mexico Caregivers Criminal History Screening Program

  • Independent assessment of each new hire or transfer processed for fingerprints against National Sex Offender and Abuse Registries. Responsible for supervising the compliance components for this process.

  • Responsible for monthly audits in order to remain compliant with the NM DOH regarding New Mexico Caregivers Criminal History Screening Program *Reconciling NM DOH fingerprints monthly invoice against determined hires.

  • Responsible for supervising and ensuring compliance with E-Verification and I-9 processing for CDS and RDS

  • Monitoring Immigration requirements regarding Immigration and Naturalization requirements with work authorizations and H1B

  • Advising management on best practice on hiring process related to Federal and State hiring requirements.

  • Responsible for new hire transactions in human resources information system

  • Final determination on moving new hire to completion based on meeting all pre-employment requirements

  • Responsible for developing training materials and implements training for new hires in order to remain compliance with governmental and PHS requirements. Supervises team to ensure compliance.

  • Prepares and conducts First Day presentation providing consultation and expert advice to new hires.

  • Sets clear goals and metrics for team members.

  • Perform other functions as required.

Competencies and skills:


  • SKILL-Ability to effectively interact with customers to understand their needs and explain data

  • SKILL-Microsoft Office

  • Planning and coordinating organizational change

  • Anticipating & Addressing Customer Needs

  • Educating Employees, Customers & Transferring Knowledge

  • Functioning as an Effective Contingent Member

  • Diagnosing & Resolving Problems

  • Acquiring & Applying Superior Skills to achieve Quality Outcomes

  • Functioning as an Effective Team Member

  • SKILL-Demonstrated ability to communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using strong dialogue and customer service competencies.

  • SKILL-Written communication


Benefits are effective day-one (for .45 FTE and above) and include:

  • Competitive salaries

  • Full medical, dental and vision insurance

  • Flexible spending accounts (FSAs)

  • Free wellness programs

  • Paid time off (PTO)

  • Retirement plans, including matching employer contributions

  • Continuing education and career development opportunities

  • Life insurance and short/long term disability programs

About New Mexico

New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and

Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.

Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.

New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

  • LI-TP1


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Manager- Employment Operations

Expired Job

Presbyterian Healthcare Services