Manager, Emerging Technology Governance

The Office of Technology and Innovation (OTI) oversees all Citywide technology, privacy, cybersecurity, infrastructure, and telecommunications to ensure the security of, and enhance, City operations and service delivery to New York City's residents, businesses, employees, and visitors. As the City's technology and innovation leader, OTI is responsible for operating, maintaining, and securing IT infrastructure and systems that touch every aspect of City life from public safety to human services, from education to economic development crossing the full spectrum of governmental operations.

Part of the NYC Office of Technology & Innovation Strategic Initiatives division, Research & Collaboration helps NYC government find, test, and use tech and tactics that better serve the City. We are a team of generalists focused on helping agencies explore new solutions to social problems. We do this by learning, testing, and advising agencies on what tech makes possible and what risks it brings in the process. We work with our agency partners to find ways to make it easier to serve the City with services that are easier for New Yorkers to find and use. Research & Collaboration consists of three units: Research & Planning, Smart Cities & IoT, and Agency Solutions.

Responsibilities will include:

• Work within the Research & Planning unit to support a range of efforts related to emerging technology governance;

• Collaborates across the Research & Collaboration unit, as well as relevant OTI units (ODA, OIP, OGC and Cyber), the ETG Manager brings subject matter expertise, engages with experts, and identifies and tracks best practices across sectors to offer guidance to agencies, and support the development and maintenance of new governance policies, tools, and processes;

• Further supports citywide compliance and enforcement activities, such as citywide algorithms reporting or bias auditing laws, toward the ongoing development and maintenance of City policies, rules, instruments, and procedures, and follows industry standards and current research. The Emerging Tech Governance Manager reports to the Research & Planning Director;

• Perform special projects and initiatives as assigned.

Minimum Qualifications

1.A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2.An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3.A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4.Education and/or experience which is equivalent to "1", "2", or "3" above.

Preferred Skills

The successful candidate should possess the following:

• Strong research experience, including particularly qualitative research expertise

• Demonstrated knowledge of key emerging technologies such as IoT and AI/ML, broader "digital rights" concerns related to their use, and emerging best practices related to their governance

• Ability to engage with diverse stakeholders, and reconcile divergent viewpoints, concerns, and constraints into actionable solutions, aligned with City goals

• Strong written and verbal communication skills ability to translate complex concepts into clear and understandable guidance, policies, and other communications

• Ability to collaborate productively with colleagues across functions, teams, and organizations

• Experience briefing executive leadership

• Familiarity with New York City government a plus.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.