Manager - DSD Medical Services (Appointed)

This recruitmentwill remain open until sufficient number of qualified applications have been received.

Definition

The Incumbent is responsible for the oversight of medical service provider contracts within a correctional setting. The role ensures that the provider adheres to all specified contractual obligations concerning reports, meetings, and minutes ("Medical Services Information"), that the DSD Chief is properly advised of issues and concerns raised within the Medical Services Information, that the DSD personnel have an on-site individual with whom they may communicate their observations and concerns to regarding medical services for follow-up, and that DSD audits occur on a regular basis concerning grievances and day-to-day operations.

Essential Functions

• Contract oversight.

• Liaise with DSD Chief or their designee to address operational concerns related to the medical services contract.

• Liaise with the Director of Detention Administrative Operations or their designee to address any necessary communications concerning medical delivery or offsite medical claim issues which may require notification to and action by Clark County under the contract.

• Compliance Monitoring.

• Regularly receive and review all Medical Services Information (daily, monthly, PPR or annual reports, etc.) delivered by the medical services providers to DSD personnel; evaluate reports to determine whether there are any issues that require follow up or attention; advise the DSD Chief or their designee of the identified issue and take subsequent direction regarding communicating the issues to the medical providers; formally track communications with the medical services providers on the issues and any resultant curative action taken.

• Prepare for, advise the Chief prior to, and attend MAC meetings; ensure that current known medical services delivery concerns are discussed; review MAC meeting minutes to ensure they adequately identify the matters discussed and address any ongoing operation concerns.

• Attend and participate in quarterly CQI meetings with the medical providers; discuss issues identified in grievance reviews, PPR analysis, and other tracked medical services delivery concerns; communicate in writing any identified concerns from the CQI meeting to the Medical Director and Health Services Administrator (HAS); formally track communications with the medical provider on the issues and the curative actions taken.

• Reporting and Documentation.

• Receive and index all minutes, reports, and other correspondence from the medical providers, ensure that all minutes, reports, correspondence and other documents regarding contract compliance, medical services and operational concerns are retained in chronological order and kept pursuant to the DSD retention schedule.

• Ensure that Medical Services Information is segregated and preserved pursuant to litigation holds, where requested.

• Track, analyze, and report on offsite medical claims as adjudged by third party administrator.

• On-Site Coordination.

• Serve as the primary point of contact for DSD personnel to raise areas of medical services delivery concerns; analyze contacts by DSD personnel and address through written communications with the Medical Director and/or HSA; formally track communications with the medical provider on the issues and curative actions taken.

• Communicate all ongoing concerns, issues, and communications with the Medical Director and/or HSA to the DSD representative serving on the Oversight Committee.

• Maintain an on-site presence so that DSD personnel may communicate emergency or urgent issues regarding medical services.

• Performance Monitoring and Reporting.

• Initiate and/or participate in unscheduled audits/walkthroughs with the on-site HSA, identify any areas of deficiency or concern and subsequently communicate them in writing to the Medical Director and HSA, formally track communications with the medical providers on the issues and the curative actions taken; report issues and the status of any corrective actions on a weekly basis to the DSD Chief.

• Conduct a quarterly review of a random sampling of inmate grievances regarding medical services identify potential areas of concern or areas for improvement to be communicated to the Medical Director and/or HSA; formally track communication with the medical provider on the issues and the curative action taken.

• Legal and Regulatory Compliance.

• Work with the Director of Detention Administrative Operations and the medical services providers to ensure that all services and operations comply with the applicable laws, including HIPPA, OSHA, and PREA.

• Stay updated on changes in legislation or regulations that might affect service delivery and contract terms.

• Liaison with Litigation Section.

• Work closely with the litigation section to address any legal disputes or challenges related to medical services delivery.

• Facilitate the flow of information and documentation necessary for the defense or prosecution of legal cases involving medical services delivery.

• Team Management

• Oversee a team responsible for evaluating the Medical Services Information and audit documents, advising the DSD Chief and other personnel regarding issues raised in the Medical Services Information, communicating with the medical services providers regarding medical service delivery concerns, and keeping complete records of all reports, minutes, audits, and communications.

• Provide training, guidance, and performance evaluations to team members to ensure high standards of medical services delivery oversight.

Distinguishing Characteristics

This position serves at the pleasure of the Sheriff and is not subject to the competitive requirements of the Civil Service Rules of the Las Vegas Metropolitan Police Department.

Click here to view a complete copy of the job description, including environmental and physical conditions.

Minimum Qualifications/Position-Specific Conditions

Best Candidates Will Have

• Bachelor's degree in Healthcare Administration, Public Administration, Law, or related field.
• Minimum of five years of experience in contract management or compliance, preferably in a healthcare or correctional environment.
• Strong understanding of legal and regulatory requirements in healthcare.
• Excellent communications and organizational skills.
• Education and/or experience as an RN or other medical clinician training.
• Experience in risk management and legal aspects of healthcare administration, with a strong understanding of compliance and regulatory requirements.
• Experience in working with governmental or law enforcement agencies.
• Knowledge of medical terminology and the ability to interface effectively with medical professionals.
• Strategic Thinking: Ability to see the big picture and anticipate future challenges and prepare for them.
• Problem Solving: Capability to address and resolve issues as they arise.
• Organizational Skills: Proficiency in managing contracts simultaneously, keeping track of deadlines and compliance requirements.
• Communications Skills: Effective communication is essential for liaising between all parties involved, including the legal team, to ensure everyone is on the same page with the contract's terms and conditions.
• Risk Management: Ability to identify, analyze, and mitigate risks associated with the contract. Foresee potential issues and take proactive steps to avoid contract disputes.

Conditions of Employment

In addition to the General Conditions of Employment found here,the following specific conditions of employment apply to this position:

• Be a citizen/naturalized citizen or permanent resident alien without conditions on status of the United States of America by the closing date of the announcement.
• Be at least 18 years old by the closing date of the announcement.
• Participate in the LVMPD Mental Wellness Program.
• Personal Appearance:While on duty, and/or representing the Department, uniformed or otherwise, all Department employees will be neat and clean in their appearance in public. Employees are prohibited from attaching, affixing, or displaying objects, articles or jewelry on or through the nose, tongue, eyebrow or other exposed body part, except the ears for females, while on duty. Employees are prohibited from stretching or "gauging" their earlobes. All jewelry implants will not be exposed or visible while on duty. Tattoos or branding will not be exposed or visible while on duty and/or representing the Department. Such markings must be covered by clothing. Markings that cannot be covered by clothing will be covered using neutral-toned bandages or patches except for hands, neck, head, or face tattoos. Makeup is not permissible to cover a tattoo. Tattoos or branding anywhere on the body that promote racism/discrimination, indecency, extremist or supremacist philosophies, lawlessness, violence, or contain sexually explicit material are prohibited.

Selection Process

Application Filing

Applications, resumes, and cover letters must be submitted online and received by the posted closing date and time. Decisions on an applicant's suitability for this position may be made solely on the information contained in the application, resume, and cover letter and therefore, should be filled out in its entirety.

Additional Selection Processes

If you successfully complete the above selection process, you will undergo a thorough background investigation, including a polygraph exam. A polygraph examination can be stressful and may affect existing medical or psychological conditions or ongoing treatment. Candidates are encouraged to consult with their personal physicians to discuss whether the polygraph will affect a condition or treatment and then follow the guidance of their medical professional.

The background investigation takes approximately 90 to 120 days to complete. You must also meet the LVMPD Hiring Standards. LVMPD employees participate in the Department's random drug screening process. For more information on the background process, click https://youtu.be/LpAUnwRbT9o for a quick video or https://www.protectthecity.com/applicants/employment-standards/background-investigation for specific information.

Additional Information

Inquiries

Questions regarding the application process may be directed to:

• Adam C. Markwell, Manager, a13282m@lvmpd.com or 702-828-3981

Questions regarding theposition may be directed to:

• Fred Haas, Deputy Chief, f7120h@lvmpd.com or 702-671-5851

If you require assistance or special accommodations during any part of the application process, contact Adam C. Markwell, Manager, at a13282m@lvmpd.com or 702-828-3981.