Manager, Drive New Verticals Strategy & Operations

About the Team

DoorDash Drive is our hyper-growth fulfillment platform serving restaurants, grocers and retailers on a global scale. The Drive New Verticals team works with merchants across Grocery, Convenience, Retail, Pharma, and more, and determines the strategy on how to meet merchant partners where their needs are and solves complicated operational problems to better serve our partners, their customers, and our Dashers.

About the Role

We are looking for someone who enjoys rolling up their sleeves to join our New Verticals rocketship on Drive

• DoorDash's white label fulfillment platform and product - to scale business with strategic partners, unlock accessibility to local businesses on their own terms, and launch new products and services to expand our TAM. The Manager, Drive New Verticals S&O, will oversee the growth, profitability and operations strategy for some of the most important merchants in our Grocery business and beyond. You are a first-principles thinker who is both a strategist and a builder. Reporting to the Senior Manager of Grocery, you'll work with product, engineering, sales, operations, business development, and other teams to make your vision a reality. We expect this role to be hybrid with some time in-office and some time remote.

You're excited about this opportunity because you will…

• Strategize: You will develop the strategy to best serve our customers, thinking at a deeply strategic level about the success now and 5-10+ years out.

• Operate: You want to get to the lowest level of detail, and scale. You will work directly with internal and external partners to execute on your short & long-term plans; you are a cross functional success enabler and an excellent operator.

• Build: You will develop and lead 0 to 1 opportunities, creating the roadmap for future growth vectors and determine how to invest our resources to achieve desired outcomes. Collaborate: You value partnerships, and will excel at working across Operations, Product, Sales, Engineering, and more to bring new products and services to merchants.

We're excited about you because…

• You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist "this is how it's always been done" thinking.

• You thrive with a diverse set of responsibilities. You love working across a breadth of disciplines and teams.

• You're an analytical powerhouse. You let data win arguments, and you're comfortable pulling your own data in SQL and modeling in Excel.

• You're persuasive. You are an effective communicator, speaking as if you're right and listening as if you're wrong. You meet people on their level.

• You act with urgency. Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow.

• You're relentless. You do what it takes to win, no matter what.

• You are a builder. You enjoy building from the ground up and excel in creating structure and process.You don't need a guide. You dive into difficult problems and come up with a plan.

• You have 6-8+ years of experience. You've succeeded in a competitive, challenging environment.

Bonus Points

• You have experience in managing or supporting a complex P&L.

• You have experience launching new partners or new products.

• You have a demonstrated interest in logistics, on-demand services, and marketplaces.

• You have experience in project management.

• You have experience with and are fluent in SQL and excel.

Why You'll Love Working at DoorDash

• We are leaders

• Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.

• We are doers

• We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.

• We are learners

• We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute.

• We are customer-obsessed

• Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.

• We are all DoorDash

• The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

• We offer great compensation packages and comprehensive health benefits.

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